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GlobalShopaholics Reviews Summary
The company has garnered a mixed reputation, with several customers praising its affordable shipping rates, fast delivery, and responsive customer service. Many highlight positive experiences, noting efficient processes and supportive staff. However, significant concerns persist regarding service reliability, with numerous complaints about delays, inadequate tracking, and unprofessional customer service interactions. Some customers have reported issues with incorrect deliveries and a lack of follow-through on commitments. Overall, while the company excels in certain areas, it faces challenges in maintaining consistent service quality and addressing customer grievances effectively.
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Customer rep was very helpful. By mistake I consolidated my packages in two shipment ID. I requested to cancel both shipment to consolidate them in one shipment. Great service indeed.
I used this company to ship my package to KSA and They did their job perfectly. I am happy about my decision of choosing them.
So far i'm satisfied with the service from global shopaholics especially the customer service.
One girl name Elia help me a lot to solve my problem. Just one thing to highlight, the way they pack the items need some improvement. I ship used hat and need proper arrangement of the hats in the box. Other than that, good service.
Great service from Elia and the team. They were able to resolve my issues in a timely and efficient manner
Thanks to ELIA, she was very nice and quick on respond, Global shopaholics is one of the best companies gonna have a success because they work seriously.
Serious work brings success in evreything
The company facing a lot of difficulties same as rest of the world companies but the good side is the support i get for the the team of GlobalShopaholics specially Elia, i was having a delay issue with two package both of them has been solved less than two days.
I really appreciate the support of Elia and the rest of the team to keep the service quality as expected with the current situation
I have experienced some shipping company who offer shop and ship services but i couldn't satisfy, then i found globalshopaholics and their services are pretty good.
I want to explain this like cheap shipping rates of this company and fast response from the officer James. Thank you
I dont recommend global shopaholics. They Lost my packages and kept saying they will upload them in my storage for more than a month! I tried contacting customer service and all they said was we will upload it in your storage soon. (They received the package on november 9th and i contacted them again on December 17th) Ofcourse that never happened and I never received my package. The worst service.
Amazing price
Amazing costomer service
They solve my many problems
And they was patient with me especially It's my first time using their service
I highly recomend it
I defenitly will be a regular costomer..
I used this service for a while now. It is good and the price is good.
I contacted globalshopaholic via Facebook, it is some times faster than online chat in the website.
Emma Georgia was online and help me a lot to solve the problem, she responded fast, did her best and solve the problem.
Thank you,
Ok, your Support was very good, because i have got my solution about my problem. I would like to continue, because you is a good professional in your service.
My experience went very well. Their services are best and responded to all my requests. I want to use this service again.
My experience went very well. The Customer service is very professional. They respond very quickly. Recommended
Elia at Global Shopaholics was very quick in answering all my questions and providing relevant information. The site generally is a good one for people in countries like Pakistan who want to get stuff from the USA. Very secure and reasonable rates.
I had a very good experience with Globalshopaholics, perfect response from ELIA, she fixed my issue Thank you customer service
Thank you Elia for the great fast help from the global shopaholic
And great help from the website for all my shipments
I recently moved from another shipping company to global shopaholics thinking th must be good as they said they ship dangerous goods like perfumes and batteries to my country Qatar(middle east). Now first shipment was smooth and i was charged less than others.The second shipment was having three dslr cameras. When i placed shipment order and paid i asked them to let me know why i have one option for shipping through aramex. Now they woke up from sleep stopped my shipment and opened it and removed all the installed batteries from cameras and told me the batteries cant be shipped (while other companies still send installed batteries in equipment through all shipping companies). Well I thought this company is way beter than others but they came out worse. They were aleeping and i woke them up to make trouble for me.The shipment arrived to me after 35 days through aramex and inside everything was a mess lense were without packing and cameras were without batteries. Nothing was broken but some components were missing. This was a great disappointment for me.
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment, so that we will be able to investigate your case at earliest.
Thank you
Good customer service (especially Elia) and reasonable prices. I really recommend dealing with them.
Using them for few months now as an active user of forwarding services, i had the following problems:
Missing items!. The company doesn't care about the security of packages leading to a messed up, broken and lost items
The company refused to compensate for anything
No response from costumer services. Contacting this company is difficult
Misleading information in the website led to charge of extra money from my card. The company admit that they don't offer the service but REFUSED to return money!
This company is extremely untrustworthy from my point of view and i truly recommend finding another forwarding providers if you buy small, fragile or value items.
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment, so that we will be able to investigate your case at earliest.
Thank you
From the business
Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment, so that we will be able to investigate your case at earliest?
Thank you