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Glass-doctor.ca Reviews Summary
The company presents itself as a local repair service, yet many customers perceive it as a large corporation, leading to feelings of disconnection. While some reviews suggest a level of reliability in service, significant concerns arise regarding prolonged repair times and higher costs compared to local alternatives. Customers often report difficulties in reaching customer support, which is centralized out of state, exacerbating frustrations. Overall, the sentiment reflects a need for improved communication and efficiency in service delivery to enhance customer satisfaction and align with the company's neighborhood-focused branding.
This summary is generated by AI, based on text from customer reviews
This company claims its your neighbourhood repair company but is a huge American corporation, with very slow (12 weeks for window repair) and expensive service 30 percent more expensive than local company i found after giving glass doctor 50 percent deposit. Very difficult to get hold off call centre is in Nevada
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