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Gilt City Reviews Summary
Gilt City has a rating of 2.7 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gilt City most frequently mention and customer service. Gilt City ranks 6th among Flash Sales sites.
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This place has horrible customer service when it comes to returns they will simply ignore you and if you try to remove yourself from their email list they will ignore your request again and continue to spam your email constantly even if you ask to never be sent another email.
Thank you gilt city for your excellent customer support and refunding me for my voucher, which, due to my oversight, was not redeemable because i was not a first time customer. I will continue to be a loyal customer of gilt city over other discount websites.
Such a bad experience with a gilt city deal I purchased. Would not refund! Terrible customer service. Groupon and LivingSocial are much better!
It's an off shoot of Gilt.com. It is more geared towards experiences, like Groupon, but trying to appeal to a more "refined" clientele. I have liked some of the things I have bought, but there is a strict NO REFUND policy. That kind of stinks!
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