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GigaPros

3.9

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GigaPros Reviews Summary

GigaPros has a rating of 3.9 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 8th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127

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GB
1 review
1 helpful vote
Follow Whitney T.
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I needed a lot of additional help getting things sorted out as my last host organized things quite differently, but I can honestly say that I'm confident in the efficient, flexible, and powerful services available to our sites through Gigapros web host. My site has never been down. I have used their technical support many times. Highly recommend their hosting services!

Date of experience: March 13, 2019
Czechia
1 review
1 helpful vote
Follow Beumer C.
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I have been Gigapros customer for over 8 months. I currently have a VPS account with 3 sites hosted on it. I am getting excellent page load times compared to the previous host which is why I switched. Top notch support, affordable pricing, and I haven't seen a bit of downtime.

Date of experience: March 11, 2019
California
1 review
1 helpful vote
Follow Truman M.
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Compare that to Gigapros shopping cart (all shopping carts supported) with full MySQL support at less than few dollars a month. Choice should be very easy. Reliable uptime (99.9% guarantee), and decent customer support (works 24/7 and really helpful) on 2 occasions when I've had trouble with my site. They solved all the troubles within 20 minutes.

Date of experience: February 27, 2019
Florida
1 review
1 helpful vote
Follow Donnell K.
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I have used Gigapros for about 4 months now for my personal website, and it has been great. My say: Stick with gigapros web hosting provider. Their pricing looks reasonable, you pay $10/mo for so many useful features and unique tools... This host is cheap, fast and has great customer service. If I have a problem, they respond quickly and are friendly whilst providing their service.

Date of experience: February 25, 2019
GB
1 review
2 helpful votes
Follow Bauer F.
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Excellent support. Gigapros hosting service is much appreciated. Pricing is good. I think the people who have posted negative comments and slurs here are ignorant fools. They have not let me down yet - i never have spam problems and I strongly doubt that another company could offer better service for less money.

Date of experience: February 21, 2019
Florida
1 review
2 helpful votes
Follow Nort L.
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Fully satisfied using Gigapros shared hosting service (no overselling). If you are not the least knowledgeable person in the world about web hosting and do need to call support at least one in a daily basis then Gigapros is really the host company for you. I am a an experienced web user and have tried literally dozens of web companies before but none with such high standards.

Date of experience: February 19, 2019
Czechia
1 review
9 helpful votes
Follow Arden A.
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Just my two cents. Gigapros have been a great hosting provider in the Usa from what I had before. Support is top notch! So many good features and 1-click scripts installer make it easy to work with them. I can even text a support and get answers pretty quickly. This web host also provides web development so they can even answer questions about your website. Their tech staff is helpful around the clock and prices are competitive.

Date of experience: February 13, 2019
GB
1 review
2 helpful votes
Follow Maon D.
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Well, it is an excellent Hosting provider, they willing to help their customers, you can always rely on them, we been with them for almost six months, the services has been great, we will strongly recommend them to anybody. When you have found a right host you try to be with it as long as possible. And Gigapros is such a host. They are worth having a deal with.

Date of experience: February 11, 2019
GB
1 review
2 helpful votes
Follow Jeffrey L.
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Gigapros is a great hosting provider that provides excellent hosting packages. They have fantastic uptime! It is a steal to get hosting this cheap, with such great features, in a great datacenter. I believe their strengths are: - good pricing (for space/bandwidth) - quick response from support staff - fairly full featured. Highly recommend this decent web host.

Date of experience: February 7, 2019
New York
1 review
1 helpful vote
Follow Salvatore K.
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Gigapros have been a solid experience overall for me. For simply hosting WordPress blogs that get a small amount of traffic, it does the job. Awesome support. They usually reply 10 minutes after you submit your ticket with a logical answer. Can't ask for more...

Date of experience: February 4, 2019
Florida
1 review
1 helpful vote
Follow Krist R.
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I wanna say that I am quite happy using Gigapros service... Their network uptime and support have been excellent - they actually answer their emails, and within a few minutes! Cant quibble about the price either. Basic plan limits recently increased. Gigapros tech support always answers my questions within 5 minutes. And they have even given me PHP support mySQL support.

Date of experience: December 6, 2018
Poland
1 review
18 helpful votes
Follow Eugene G.
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I appreciate Gigapros quality of service
September 17, 2018

As a public library director with very little time to devote to technology issues, I was enormously pleased to find how easy it was to set up our web site and publish our web pages. All I had to do was follow your crystal-clear set of directions! My board of trustees was really quite impressed and surprised at how quickly this minor miracle was achieved. Our community is one of the oldest in the country but remains a very small town, and it is very proud of its history and its historical library. Our new web site is another way for the library to interact with the town. Thanks for helping us, Gigapros! Your hosting services are much appreciated.

Date of experience: September 17, 2018
North Carolina
1 review
1 helpful vote
Follow Erick D.
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I've known Gigapros for a number of years, they have always shown dedication to their internet work and their clients. When they put the idea of a hosting service to me I agreed it was a good idea. I'm very pleased to see that it is bearing fruit, I have my travel blog hosted by Gigapros, what impressed me more that anything else is their willingness to help a client with the set-up and the general customer care that is offered.

I can highly recommend Gigapros, their rates are reasonable and they offer a first class service.

Date of experience: July 31, 2018
GB
1 review
12 helpful votes
Follow Heberto C.
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They are great! Recommend Gigapros hosting!
March 20, 2018

What I like most about Gigapros is not only it's user-friendly control panel that lets me and my group of webmistresses to work at our own pace and our own styles, but also it's very friendly and accommodating technical support. As we are just ordinary people who had the crazy idea to put up a fan site, we had qualms about our capacity to understand the ins and outs of creating, launching and maintaining a website. But Gigapros' control panel proved easy to use, provided instructions, and offered various alternatives to match our needs. Not only that, but their Technical Support was very supportive as well. It was icing on the cake that their services were affordable, too.

Date of experience: March 19, 2018
GB
1 review
1 helpful vote
Follow Dominik H.
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Great customer service. I pestered a lot of them and wasn't always kind to them.
Gigapros team still give me prompt, professional service and have solved all my problems and defused all of my worries. Contact them directly if you need to consult with experts.

Date of experience: January 31, 2018
Florida
1 review
1 helpful vote
Follow Vihtori W.
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I can't say enough good things about Gigapros host. Great support that is available by phone 24x7.
Actually I called them so that I understand their package. Finally I signed up with them. I had no idea about them but after three months I can about them and it is really good.
Top web hosting provider to deal with.

Date of experience: January 25, 2018
California
1 review
1 helpful vote
Follow Senka S.
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Good job, Gigapros team is professional
January 11, 2018

I don't have anything to complain about Gigapros host. I like that they are also proactive about virus infections if they happen. Even if you are a novice when it comes to maintaining a website, this will not hinder you from being hands on with your own website. It is very easy to navigate the site builder and the servers are fast.

Date of experience: January 11, 2018
New Jersey
2 reviews
1 helpful vote
Follow Randall L.
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I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.

This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.

My hope is somebody from Gigapros in management will care enough about me as a customer or at least about the negative publicity to contact me and offer me a fair resolution. I am not asking for more than I paid for just what I paid for and it made right.

Date of experience: December 13, 2017
GB
1 review
0 helpful votes
Follow Albina C.
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Very kind, easy to work with. Thanks Gigapros!
December 13, 2017

Don't look any further just go for gigapros web host and you will be happy like now I'm from the bottom of my heart. I am impressed dealing with these guys. Good experience.

Date of experience: December 13, 2017
NL
1 review
0 helpful votes
Follow Beyzanur B.
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I am very pleased with the service provided by gigapros.
They are very professional and have designed a user friendly website.
When I had some questions, their intellectually gifted support team always willing to help and explain me everything I needed really skillful they are. They are able to customize any features I needed and pass on the savings.

Date of experience: October 26, 2017