GEO.hostingReviews 2

I ordered a VPS specifically because I needed the server to be located in Georgia. The VPS delivered to me was located in Malta instead. I requested a refund promptly because the delivered service did not match the agreed requirement.

The most frustrating part was the support experience. The support team repeatedly responded with irrelevant or generic answers and did not address the actual issue I raised. Their replies felt automated or poorly handled, as if they were not properly reviewing the case.

The refund was refused, and later the service was removed from my account. At that point I had neither the ordered service nor a refund.

I am sharing this experience so other customers can be aware of how this issue was handled.

I paid for a VPS service at GeoHosting, and everything was fine until they suddenly suspended my account claiming it was a "routine security check".

They are now forcing me to complete KYC (ID verification) without mentioning this requirement before payment. I don't feel safe sharing my ID for a small VPS service, especially when I already paid with crypto — and now they refuse to refund me.

This is very unprofessional. If KYC is mandatory, customers should be informed before payment, not after taking their money.

I do not recommend GeoHosting for anyone who values transparency and privacy.