Generali Travel Insurance
Generali Travel Insurance
Generali Travel Insurance
Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
No customer service. No claims processing
December 8, 2023
Because our primary health insurance reimbursement was delayed, Generali closed our claim. Our attempt to reopen, our address change, and our required paperwork was acknowledged in a return email, but NO further communication has been received. No way to speak to a human employee. The website continues to post that our claim is closed. Use Generali IF you want to waste your money, and IF you enjoy dealing with AI.
Date of experience: December 8, 2023
