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The company has garnered a reputation for offering a dating platform that customers perceive as lacking authenticity, with numerous complaints about the prevalence of fake profiles and inadequate transparency regarding their nature. Users express frustration over the misleading presentation of the service, suggesting a disconnect between expectations and reality. While there may be some acknowledgment of potential user engagement, the overarching sentiment reveals significant dissatisfaction with customer service and support, particularly in addressing concerns about profile legitimacy. This feedback indicates a pressing need for improved communication and trust-building measures to enhance overall user experience.
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TGhis dating site has all fake profiles that never want to make date appointments and are clearly controlled by site staff. Not a real dating site. When I confronted them, they claimed that they had stated several times on their site that the profiles were fictitious, but that is not true, and certainly not stated in a visible way to users.
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