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GearDate.com

1.0

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GearDate.com Reviews Summary

GearDate.com has a rating of 1 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GearDate.com most frequently mention credit card and full refund. GearDate.com ranks 251st among Gadgets sites.

service
2
value
2
shipping
2
returns
2
quality
2

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California
1 review
0 helpful votes
Follow Haley S.
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Where do I begin! Their items are cheap plastic pieces of crap that aren't put together properly and aren't worth the price they are charging. Their company is NOT located in the U.S. (California to be exact) like their website says, and you don't realize this until you receive tracking for your item coming from China! No wonder it's a cheap piece of crap! The reviews on their website HAVE to be fake! They also do not offer refunds/free return shipping for defective items, AGAIN LIKE THEIR WEBSITE SAYS, and will instead offer you a credit of $4 on a $50 defective item! When you refuse to accept this offer, they tell you they'll offer you $8 and that you can just give the item away as a gift. Smh! Crappiest items and worst service ever! So glad I paid using my PayPal account and they are forcing the seller to refund me. Would have given them 0 stars if it were an option. DON'T FALL FOR THE FAKE REVIEWS ON THEIR WEBSITE!

Date of experience: July 30, 2019
Missouri
1 review
0 helpful votes
Follow Chris M.
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I will NEVER buy from this organization again! I purchased two magnetic cell covers and within the first few days the front cover of one cracked through... top to bottom. After four attempts, and each time being told "We are so sorry this happened," the company would not refund my money, only sending me a replacement for an already defective product. Please do not order from this company, unless you don't mind wasting money, or ending up with a product for which you have no use because of poor manufacturing quality!

Date of experience: July 7, 2019
Oregon
1 review
0 helpful votes
Follow STEVEN S.
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Received incorrect item and they were unwilling to accept refund. Offered me $10 return for a $199 purchase. Took over 1.5 months to finally get product. Once I did, received wrong product and then they wouldn't accept any returns. Offered me $15 refund for $199 item. I did get my money back by going through Paypal and disputing the charges.

Date of experience: June 24, 2019
Georgia
1 review
0 helpful votes
Follow Tara H.
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They take your money quick but if the item is defective they won't send you another one or refund your money. After emailing me back and forth and I told them to send me another because I understand electronics default. They won't answer my emails anymore. DONT WASTE YOUR MONEY

Date of experience: June 19, 2019
California
1 review
0 helpful votes
Follow Laura M.
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Bait & Switch
June 17, 2019

I purchased a product from GearDate, not sure it matters what as they sell a lot of varied items, but it was something for doing automotive interior detailing. When my order arrived, they had sent me a foam cannon which is something for washing the exterior of a vehicle. I had to do some research to figure out what this product even was and i found that I could actually purchase what they sent me on Amazon for 1/2 the cost of what I paid, so not only did they not ship me the correct order, but they tried to get me to accept a product worth less than half of what they were supposed to send.
Then, despite they're "100% satisfaction guarantee" when I contacted them regarding this mistake, they said they would not take it back, and offered to refund me only 12% of what I paid to them.

So, I've contacted my credit card company and initiated a charge back. I have all my documentation so I expect I'll get my full refund, but that I even need to go through the trouble to do so, when they have all those satisfaction guarantees all over their website, is so shady to me that I could never recommend this company to anyone.

Date of experience: June 17, 2019
Pennsylvania
1 review
0 helpful votes
Follow ML P.
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Wrong size
May 29, 2019

It took over a month for me to get my non slip shoes for work I ordered a size 35 which is a US size 5 and I hot a 38 three sizes to large for me when I emailed them after sending the copy of my order receipt showing what size I ordered and they confirmed I then sent a photo of the box and shoes they sent me and they keep asking me stupid questions I will never recommend this site to anyone or show here ever again they have yet to do anything to help me and I cant wait for another month

Date of experience: May 28, 2019
Pennsylvania
2 reviews
0 helpful votes
Follow Lee M.
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They have no customer service. I asked for help and just get some idiot emailing me asking me stupid details about my order and offering no help after I answered all the questions that made mostly no sense. Their rim protectors do not adhere well at all and I keep spinning them off. Their supposed 3M adhesive doesn't hold.
ORDER #G*******

Date of experience: May 20, 2019
Missouri
1 review
0 helpful votes
Follow Lisa R.
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Cheap
April 30, 2019

I recently ordered a "smart' watch. Junk. Took almost a month to arrive, it's trash. So I emailed about a refund, they told me they would refund me $5.00 and to give it as a gift. I wouldn't give it anyone too cheap looking. Don't buy any product from this company

Date of experience: April 30, 2019
California
1 review
0 helpful votes
Follow curt m.
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Sold a cheap incompatible knockoff using the "fitbit" trademark. It's complete garbage, does not work with fitbit software or accessories, posts only glowing reviews that reference the actual fitbit product, including pictures of the fitbit, and offered a $5. Refund on a $48 charge. Won't pay for return of fraudulent product. Shipping from canada, claims california location.

Date of experience: April 22, 2019
Colorado
1 review
1 helpful vote
Follow David B.
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Ordered a phone magnetic phone case; it was missing the front screen protector. Didn't meet my expectations. Emailed them that I wanted to return it for a full refund as was guaranteed on their website. They refuse, offered to send the glass, but WILL NOT HONOR THE 100% SATISFACTION PROMISE listed on their site. DON'T WASTE YOU FUNDS OR MONEY.

Date of experience: March 6, 2019
Washington
1 review
1 helpful vote
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Fraudulent Site!
March 2, 2019

As you can see in the pictures, the item I ordered was a wireless phone charger with a hidden camera. What I received was a basic wireless phone charger. I had to report this site because they falsely advertise items, then send you a similar item without the same functions that is of less value. I complained and asked for the correct item to be sent or give me a full refund as advertised, so they said they would send the correct item. They again sent the same incorrect item. I demanded a full refund like they guarantee on the site, but they said because they are losing money on the items sent (which I cannot use) that they could only give me a $5 refund out of the $60 I spent. I refused and reported them to all the government agencies who handle foreign website fraud. geardate.com has a base address in California, but their products ship from Asia, and other foreign countries.

Buyer beware!

Date of experience: March 1, 2019