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GearBubble

3.5

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GearBubble Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
70
value
69
shipping
71
returns
31
quality
68

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I ordered a t-shirt. Unfortunately I damaged the shirt when I opened that package (this was my fault). I received a replacement in a few days (free of charge). I wish every company was this accommodating. I would definitely do business with them again.

Date of experience: January 21, 2019
Illinois
1 review
0 helpful votes
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Great mugs
January 22, 2019

Have ordered many mugs and shirts from gear bubble, always received quality products. I will be ordering a many more T-Shirts and Mugs in the future.

Date of experience: January 21, 2019
California
1 review
0 helpful votes
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Awesome Gear!
January 22, 2019

Love the sweatshirt and t shirt with the Bay Area logos! So unique, and cute. Easy to order, great follow up on delivery details and wonderful overall experience with company!

Date of experience: January 21, 2019
Massachusetts
1 review
0 helpful votes
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I ordered a personalized mug and it arrived in perfect condition, in a good amount of expected delivery time and exactly as I had ordered it.

Date of experience: January 21, 2019
Ohio
2 reviews
0 helpful votes
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I hadn't thought of a personalized mug for a guy friend, but when I saw the Cat Dad mug I was hooked! The mug was adorable, service was quick, and he absolutely loved it!

Date of experience: January 21, 2019
New York
1 review
0 helpful votes
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Pendant and chain
January 22, 2019

Overall not a bad product chain was a little thin it broke the same day my daughter had it on but she loves it she's going to buy another chain herself

Date of experience: January 21, 2019
Washington
1 review
0 helpful votes
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Bracelet
January 22, 2019

I was very pleased with the GiGi bracelet I ordered for my daughter. I received it when they said it would come and it did. Most likely to reorder from them.

Date of experience: January 21, 2019
South Carolina
1 review
0 helpful votes
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This was a last minute Christmas gift (and I mean 11 days before Christmas). The Facebook ad suggested it would arrive by Christmas' if ordered that day. I really didn't expect that to happen but was hopeful. Entered my order, with the names of all 5 of our cats... then something wonderful happened. Not only was my order immediately confirmed but I was notified via email every step of the process up to shipping. Now that truly is customer service! The item arrived the day before Christmas, packed with great care AND the names on the mug were all spelled correctly (that's a big deal we have some rather unique names for our cats: Eudora, Alvanelle and Penelope). All in all, this was

Date of experience: January 21, 2019
GB
1 review
0 helpful votes
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Great products
January 22, 2019

Hey great T Shirt and Mug first class service and quality
Products and prompt delivery
Thank you
Sas UK.

Date of experience: January 21, 2019
Colorado
1 review
0 helpful votes
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I Am So Impressed!
January 22, 2019

Normally I would not order anything from an ad on Facebook, but the second I saw this cat mug I had to have it! It arrived safe and sound and my husband absolutely loved it! We rescued a 2 week old kitten who was on deaths door many times. We both love her so much and she loves us in return. I thought this mug would be a perfect gift for my husband and it was! He drinks his coffee in it every morning! I would definitely buy from them again!

Date of experience: January 21, 2019
GB
1 review
0 helpful votes
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Fast & efficient service
January 22, 2019

Purchased personalised mug & keyring as a stocking filler for my partners Christmas. It arrived within the timescale they quoted me. Was excited when it arrived & wasn't disappointed with it in any way. My partner was over the moon with it too.
Thanks GearBubble. Will definitely be shopping again x

Date of experience: January 21, 2019
France
1 review
0 helpful votes
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I have not had a problem with any previous order from GearBubble so I was a bit surprised to se negative comments. As I live in France and the items are shipped from America I expect there to be some delay in before I recieve them. All items purchase have arrived in good condition. Why 4 stars and not 5 is that including postage charges it makes the items a little expensive there again they are unique. I will continue to purchase from GearBubble in future.

Date of experience: January 21, 2019
Florida
1 review
0 helpful votes
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Great keepsake mug
January 22, 2019

Ordered a mug with a picture of my dog on it for my husband for Christmas. Got it in plenty of time, and the mug is adorable. I am very happy with the service and the product.

Date of experience: January 21, 2019
Connecticut
1 review
0 helpful votes
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MY ORDERS
January 22, 2019

Everything I have ever gotten from GearBubble has always been in great shape in every detail. I Love It and Highly Recommend this to everyone. Thank You and God Bless

Date of experience: January 21, 2019
California
1 review
0 helpful votes
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I am very pleased with my GearBubble experience and love the product that I received. I bought 2 mugs with the picture of my rescued dog Buster on them and they came out perfect. I also received my order in a very timely manner as they were a Birthday gift. The people at GearBubble were wonderful to work with and I appreciated the service I received.

Date of experience: January 21, 2019
Wisconsin
1 review
0 helpful votes
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Design looked great, T-shirt is high-quality, arrived in reasonable time, with good packaging. I'm happy! I hadn't heard of these folks before so I was nervous, but now I would order again.

Date of experience: January 21, 2019
New Jersey
2 reviews
0 helpful votes
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I don't know why there are so many negative reviews of Gearbubble. I purchased a tee from them and had no issues whatsoever. I ordered it. I was notified that the order was received. 2 days later, I was notified that it was being made. 2 days after that, it was shipped out. I had it within about a week of placing the order. *shrug* NO issues at all! I love the tee. It's been washed and re-washed and washed again and shows no signs of wear.

Date of experience: January 21, 2019
Florida
1 review
0 helpful votes
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Third time ordering
January 22, 2019

Never disappointed. I've ordered 5 shirts from gear bubble. Great communication, speedy
Service and best of all great quality of the products I have purchased. Always a good experience,

Date of experience: January 21, 2019
Canada
1 review
0 helpful votes
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Wife cried
January 22, 2019

My wife cried when she open her gift. She love it and I am so happy that I was able to get it for her.

Thank you

Date of experience: January 21, 2019
Pennsylvania
1 review
0 helpful votes
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Awesome gift
January 22, 2019

I ordered a customized mug for my wife. My wife loved it and it is a great quality mug. I highly recommend GearBubble.

Date of experience: January 21, 2019

From the business

I like #creativity, #entrepreneurialism, and believe everyone has a message in them.


gearbubble.com
Las Vegas,, NV, United States