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Garage Door Service & Repair,Inc. Reviews Summary
The company has established a strong reputation for its prompt and professional service, with many customers highlighting the reliability and expertise of technicians. Positive feedback often emphasizes timely arrivals, thorough explanations of services, and high-quality repairs. However, some concerns were raised regarding pricing transparency, with a few customers feeling that charges were unexpectedly high. Overall, the sentiment reflects a commitment to customer satisfaction, with many expressing appreciation for the attentive and knowledgeable staff, while also suggesting a need for clearer communication around costs to enhance the customer experience further.
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Quick response and problem taken care of in short period of time
Honest nice guy. I called him for work that he told me was not the problem. He adjusted it and basically tuned it up and charged me a reasonable trip charge.
More professional evaluation than a competitive bidder. Met lowest bid. Installed on promised date. Door works great
Great Experience! The job started early, finished early and everything works perfectly!
My experience with your garage door service was very good. The job was done correctly and with friendliness.
Thank you
The young man was friendly, knowledgeable, and explained what he was doing. He was on time and installed our door within the time frame he had stated.
I had a spring break. They were here in less than two hours. Everything was done and working perfectly an hour later. They put in the right springs for my door weight. It works and sounds better than it ever has.
One-time, accommodating and professional, I would recommend to anyone.
They were able to come out right away and get it fixed. My spouse who was working had no clue the garage cable was even broken.
Great knowledge and nice to work with.
I got an appointment right away. The technician did the repairs in no time at all. Showed up on time.
I had a bottom panel that was damaged by our HOA's snowblower unit. Nick was very pleasant and went about his work professionally. Cleaned up his area and did a great job! Would call this company next time I need service on my garage door.
From quote to install, I was given priority service and quality craftsmanship. Can't recommend them enough.
At 10:30 pm I discovered that our garage door would only open a few inches and then stop. I was very concerned, wondering how I'd get my car out to go to work the next morning. After monkeying around a bit, I managed to get the door open, drive my car outside, and park it in the driveway for the night. I then shut the door but it was back to square one... not working properly. I looked online and saw the good reviews for Garage Door Service and Repair. I called the next morning, right after they opened. The owner answered and asked me to describe the problem. I did and then inquired if they'd be able to take a look at it that day? "Take a look?" he said, "We'll not only take a look; we'll fix it for you!" That very afternoon at 3pm a nice young man came to the house and had it fixed in 45 minutes. Three springs and two hinges had to be replaced. The door works as it should again. We're very grateful for this company's service and personal touch. We would not hesitate a moment in calling them again, and without any hesitation whatsoever, highly recommend them.
They were quick to respond and they took time to check my door. The garage door turned out to be just fine but they took the time to discuss the cause and possible things to check.
Great value and great service - called on Tuesday and was installed on Friday. Great quality and experience.
Our garage door opener broke down and they were able to come out that day. Super friendly, patient and helpful. Would definitely recommend them!
Nic did a great job with the repair of my garage door. He was prompt and courteous and exceeded my expectations!
Came out same day, provided samples of materials, provided useful ideas, showed previous work, designed door on I-Pad and emailed estimate within a couple hours. Very professional
From the business
Garage Door Service and Repair is your source for 24/7 service and repair in the Mineapolis St. Paul Twin Cities Metro area. Please call us today@ 612-861-4758.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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