GazelleReviews 1,076

I got a price on my Samsung Galaxy Note 5 (32 gb) which is in perfect condition. They offer $200. Which according to there reviews they always seem to find a flaw which would bring it to good condition so the offer would be $185. The phone sells for over $700 new from T-Mobile. My phone has had a otter box case on since the day I got it which I put on in the store. The phone is perfect and they think $200 is fair? I sold it for $375 just for a quick sale probably could of got much more.

How is gazelle still operating? Pretty ballsy of you guys to offer me $800 for a 2015 iMac 4K 1TB 32GB memory fully loaded computer! That's insane! You guys must think everyone is desperate for cash or something lol I bet you would have bought my iMac for $800 to turn around and sell it for $2,000, lol dirtbags.

P. S and just for kicks i got a price quote on my new iPad Pro 12.9 128GB HD that retails for over $1,000 and of course they offered me $250 LOL unvalibable

Luckily I read some reviews prior to sending in my iPhone. I went through the entire quote process and they offered me $45 for my perfectly fine iPhone 5. Look, I understand it's not extremely valuable but just for kicks I researched their site to see what they were reselling my exact same phone for: $175 and up. I know I won't get that selling to an individual but I may as well sell it locally and try to at least double what they offered me. Ridiculous.

Don't deal with this website. First anything they write on the website about what will happen if you purchase is bulls. You have no idea how long shipping will take (5 days and counting since I purchased and they took out of my account the funds) and you will have to call over and over and over to get anyone to answer the phone. If you chat they will give you the standard answers and then nothing will change. Lord help me if they ever do send the Iphone 6 I order since I no longer have faith that it will be a working phone. Going into 6th day and I still have no idea when or if the phone is comjing.

The SD card failed within three months of purchasing. I called but they wouldn't budge about their 30-day return policy. BTW, this phone was listed as excellent.

Last month I went to AT&T to unlock it so I could use it while traveling, but they couldn't since it was still locked to someone's AT&T Next account and money was still owed. I called again, but they refused to listen, as they said if worked on AT&T, that was all that mattered. It clearly states on their website that all phones are free from monetary obligations.

I'll never even think about buying from them again, and suggest you stay away, also!

I recently sent in my 16gb white iphone to gazelle.com. They offer me a reasonable price for it at first, a couple of days later the try to low ball me, the worst experience is trying to get them to send my phone back, they say there's no file on record I sent in a phone but I got the box I. D and tracking # but they still can't located my phone. I would never sell/buy also I would never ever ever recommend gazelle.com to anyone not even if they have a broken phone to sell.

We have purchased 2 phones from Gazelle - the 1st phone worked well - so no problems. Six months later had need for a phone for another family member. We trusted Gazelle and purchased a 2nd. This phone was not in good shape. It was listed as fair condition. This is described as cosmetic issues. As soon as the phone arrived it had a line through the screen, some of the keys on the keypad did not respond. It is barely usable. The return process involves buyer going to a sender, no pick up at your home. They do not replace. They only refund in " several days " after receiving the phone.
People on the phone unhelpful and make you feel like sorry for your problem but it's your problem not ours. WE received THE PHONE IN NON WORKING ORDER!
Chat people even worse!
I would not recommend to anyone, nor would I use them again,

Quoted $90 for my iPhone 5S. This phone has been in an otter box since leaving the store with it a couple years ago. Never once took it out of the otterbox! I finally removed it from the otter box when I was packaging the phone up to send in to Gazelle. I received an adjusted offer due to "significant scratches." There was ZERO scratches on this phone. It was cleaned before packaging to ensure no scratches or blemishes then mailed it in bubble wrap. You should just go ahead and expect that they will make a lesser offer once they receive your phone.

I just sent them my MacBook Pro computer, which was in perfect condition and was given a price of $262. Today I got an email from them saying that the laptop had a couple of dents on the bottom so the price had been dropped $30, to $232. There wasn't a dent anywhere on the computer when it left my house. I used Gazelle to avoid the hassle of the local Craig's list, but will never use them again. I suppose, after reading the reviews above, I am lucky they didn't drop the price to $5.

After reading all the 1 star reviews, the switch/bait scam that Gazelle is running, the lag in payment as promised, the phones not received. WOW, I have never, ever read so many negative reviews in my life for any business or product. I will stay away from this company and try and sell my cell on Craigs List or EBAY. I'm glad to see actual people who have had dealings with Gazelle be brave enough to post their complaints. This helps us out here who were considering using them.

First off, let me say that this is maybe the 3rd negative review I've EVER written. Normally if I don't have anything nice to say, I don't say it at all but Gazelle deserves this review. The screen was raised up from the phone the day I received it. I never dropped it, bumped it, or anything. It was like that as soon as I got it out of the box. When I contacted customer service they told me I had 2 choices. 1) Send my broken phone in, get a refund, and order another one. Or 2) pay an additional $500 for another new phone and then send the broken one back. May I add that iCloud isn't an option for me and I don't have the option to back my phone up to a computer. So, the only way for me to transfer my information from one phone to another phone is to download the AT&T transfer app on each phone and transfer my information that way. To top it all off, I eventually tried to push the screen back down at the top of the phone where it was raised up and it CRACKED. I realize that may have not been the best idea but dirt and small things were starting to get down under the screen and I knew it was going to mess the phone up even more if anything got in there.
Long story short I could either have $1,000 in phones in order to transfer my information from phone to phone, or go several days without a phone at all. I'm also going to have to pay $125+ to fix the screen on the phone I paid $500 for. I find that absolutely ridiculous.