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GateHouseSupplies Reviews Summary
GateHouseSupplies has a rating of 3.2 stars from 463 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GateHouseSupplies most frequently mention garage door, customer service and timely manner. GateHouseSupplies ranks 2nd among Garage Door sites.
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Customer service advised on correct product based on information provided, shipping seemed a little slow
After searching for these batteries online, I call up your company and spoke to the representative. She was very nice and told me when I will have them since you are in California and I am in NJ. The batteries arrived as expected.
The belt is exactly as described, and the entire shopping experience was fine.
The price was competitive, but shipping was a little slower than expected.
Ordered an item, paid for faster delivery and still waiting for item 2 weeks later. Website says Pending Shipment. But part still says in stock. No one picks up if you call customer support, So can't even cancel the order. Stuck badly!
Buyer beware. Read other posts on bad shipment.
Don't believe me, try to call and place an order over the phone. No one will pick up.
Everything was great. Would have give a 5 star but never could your address on website. Then when mailed to me, I find out that I only live 2 miles from GateHouseSupplies and I would have perfered to pick it up myself.
Easily found what I wanted and easy checkout, arrived quickly without damage.
Parts arrived rapidly. Good product and experience with GateHouse.
Ordered 5 Multi-code Openers. Great product and fast shipping! Have used GateHouse Supplies on several occasions and service is always top notch! Would highly recommend them.
I was disappointed when i realized you use the postal service. This explains why my package was so late.
Following my earlier review, GateHouse Supplies reached out to me and processed a 100% refund, something that should not have been driven by a bad review however have increased my rating to three stars.
I did order an incorrect part, description which was misleading in the Linear manual, sent the part back, unopened and 100% intact and ordered the correct part; after waiting for two weeks, there was no update on shipping and when I checked the attitude was 'we will contact Linear blah blah blah'. I cancelled the order and now 'per their return policy' had to pay 20% on the earlier return. Do read the fine print else you will pay for it!
Delivery was very quick and GateHouse had a nice follow up. Will shop here again!
Quick shipping, packaged very good. Had it installed and programmed in minutes.
Ordered a replacement keyboard and the one I received works fine
Easy to order for current garage. Will be a Christmas gift
I had to look on-line on how to program the transmitter, but it was really simple. Didn't take any time at all.
My remote case got broken, but remote still worked. I googled and found out that you can replace only case without needing to replace whole remote. I found the gatehouse store and ordered a case for my remote. They shipped it fast and remote case was brand new. I had a good shopping experience and my remote now looks brand new and I also saved money since I not needed to replace my remote with a new one.
I am very satisfiesd with this business, many contrl boards for choose and good attention of the employes. I buy it again in a future time.
From the business
Liftmaster garage door, gate, and commercial door parts. Linear, Multicode, Genie, Chamberlain, Sears, Liftmaster remotes controls and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Neil, I sent you a reply on the Trustpilot site that you left a review on as well, we are closed Saturday and Sunday you can see our hours in the about us section on the bottom of our website. Your part is on backorder from Liftmaster.