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Garrett Wade

3.2

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Garrett Wade Reviews Summary

Garrett Wade has a rating of 3.2 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Garrett Wade most frequently mention customer service and long time. Garrett Wade ranks 1st among Woodworking sites.

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Virginia
1 review
0 helpful votes
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Newcomer
November 9, 2020

I am new to Garrett Wade products, but I will be looking forward to future shopping with what is obviously a company interested in providing quality products.

Date of experience: November 9, 2020
New York
2 reviews
0 helpful votes
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Waiting
November 7, 2020

I placed an order on October 31,2020. It was easy as 123. I have also received feed back from Garrett Wade confirming my order and explaining that my items have shipped and what items were on backorder. The staff is helpful and polite. I'm waiting for my items to arrive, so that's all I can say for now. However I can see myself doing business with Garrett Wade again as the quality of their products is first class.

Date of experience: November 7, 2020
Massachusetts
1 review
0 helpful votes
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Unique and interesting products
November 4, 2020

I ordered the historic Odd Job for my son and recently ordered the reprint of the Stanley tools catalog. He has a lot of antique tools that belonged to my father and I thought he would appreciate the Odd Job even if he only used it as a paperweight. It is beautifully recreated and he loved it. It's a great gift for anyone who appreciates that fine art of woodworking. He will get the catalog this Christmas. I'm sure he will find some tools in there that belonged to his grandfather and will really appreciate them. In addition I really love their catalog which is full of interesting games, tools etc which are all beautifully crafted---truly a very unique company.

Date of experience: November 4, 2020
Connecticut
1 review
0 helpful votes
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Off to the Races
October 21, 2020

As usual it was swift and the toys (?) just great. My kids, both in their 60's, really enjoy them!

Date of experience: October 21, 2020
New York
1 review
0 helpful votes
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Great pruners!
October 21, 2020

I ordered the rachet pruners for my son-in-law who is a landscaper. He thinks they are awesome! Definitely cuts through thicker branches easily. He likes the ease of blade replacement as well.

Date of experience: October 21, 2020
California
2 reviews
1 helpful vote
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The best!
October 21, 2020

Everything we've purchased from Garrett Wade has always been a treat... usually unique or hard to find, well constructed, handy and sometimes good for gifts. This last purchase was for a garden clipper that allows me to trim our trees without getting on a ladder and can cut pretty large diameter limbs quickly. What a timesaver this is going to be-really a $$$$ saver since we can now trim them ourselves without paying to have them serviced by anyone else! Thank you!

Date of experience: October 21, 2020
Vermont
2 reviews
1 helpful vote
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Super quality, fine service!
October 17, 2020

These folks make really gorgeous tools and gifts, including garden items, and the service is really quite good. Watch for the sales!

Date of experience: October 17, 2020
South Carolina
2 reviews
0 helpful votes
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Only the best of thevbest
October 17, 2020

Well made, well designed, and worth every cent. I have never received a product I was not positive about.

Date of experience: October 16, 2020
Rhode Island
2 reviews
0 helpful votes
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Perfect!
October 16, 2020

First of all, I love Garrett Wade! Quality products that I just need to have, speedy service- what more can I say?

Date of experience: October 16, 2020
Illinois
1 review
0 helpful votes
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The products I have purchased from Garrett Wade have been of great quality, I get what I order, and it comes in a timely manner. That constitutes excellent service to me!

Date of experience: October 16, 2020
North Dakota
1 review
0 helpful votes
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Always a pleasure
October 11, 2020

I have ordered numerous times from this company. I have always been impressed with the service and the merchandise. I highly recommend this company to all my friends and family

Date of experience: October 11, 2020
Georgia
1 review
0 helpful votes
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Very customer focused company
October 9, 2020

Website is attractive, easy to navigate with complete and accurate descriptions. Customer service was prompt and courteous. Items arrived well packaged and as described. I just became a lifetime customer.

Date of experience: October 9, 2020
Alaska
1 review
0 helpful votes
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Waffle Iron
September 15, 2020

I took the Italian made waffle iron to moose camp.
It worked great, everyone loved the waffles that where made with it.
One thing though... it is 4.5"x5" not 4"x4".

Date of experience: September 15, 2020
Ohio
1 review
0 helpful votes
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Repeat customer
September 15, 2020

Wonderful, very helpful on the products. I love working and ordering from your staff.

Date of experience: September 14, 2020
Minnesota
1 review
0 helpful votes
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Quick Exchange
September 14, 2020

We had two thermal espresso mugs with problems; ocelots its handle and the other had holes in its finish that held liquids.The customer service rep who helped was very cooperative and we soon received two replacement cups.

Date of experience: September 14, 2020
Texas
1 review
0 helpful votes
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Outstanding
September 11, 2020

Service was outstanding, customer service representative was very polite and knowledgeable and product quality was top of the line.

Date of experience: September 11, 2020
Virginia
3 reviews
0 helpful votes
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Garrett Wade represents "very high quality" tools of so many varieties, always superb quality. You can't go wrong with Garrett Wade.

Date of experience: September 11, 2020
Illinois
1 review
0 helpful votes
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Great source of unique products
September 11, 2020

I've made many purchases lately. Every item has been of highest quality at very reasonable price. Some things I've never seen anywhere else. Shipping is always prompt. I thoroughly enjoy dealing with GW.

Date of experience: September 11, 2020
Maryland
1 review
0 helpful votes
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Weekend gardener
September 11, 2020

The website was easy to use and delivery was quick. As always great quality products.

Date of experience: September 11, 2020
Michigan
1 review
6 helpful votes
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Customer Service problem
September 1, 2020

After an initial report of a product problem, the issue was handed off to a product specialist who dropped the ball and didn't return my phone calls or text. It now has been 5 days.

Date of experience: September 1, 2020

From the business

Garrett Wade - Where good tools come first since 1975. Offering unique tools of exceptional quality and solid value. Our standards are as tough as the tools we sell


garrettwade.com
Founded in 1975
Brooklyn, NY, United States