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Garrett Wade has a rating of 3.2 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Garrett Wade most frequently mention customer service and long time. Garrett Wade ranks 1st among Woodworking sites.
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I am new to Garrett Wade products, but I will be looking forward to future shopping with what is obviously a company interested in providing quality products.
I placed an order on October 31,2020. It was easy as 123. I have also received feed back from Garrett Wade confirming my order and explaining that my items have shipped and what items were on backorder. The staff is helpful and polite. I'm waiting for my items to arrive, so that's all I can say for now. However I can see myself doing business with Garrett Wade again as the quality of their products is first class.
I ordered the historic Odd Job for my son and recently ordered the reprint of the Stanley tools catalog. He has a lot of antique tools that belonged to my father and I thought he would appreciate the Odd Job even if he only used it as a paperweight. It is beautifully recreated and he loved it. It's a great gift for anyone who appreciates that fine art of woodworking. He will get the catalog this Christmas. I'm sure he will find some tools in there that belonged to his grandfather and will really appreciate them. In addition I really love their catalog which is full of interesting games, tools etc which are all beautifully crafted---truly a very unique company.
As usual it was swift and the toys (?) just great. My kids, both in their 60's, really enjoy them!
I ordered the rachet pruners for my son-in-law who is a landscaper. He thinks they are awesome! Definitely cuts through thicker branches easily. He likes the ease of blade replacement as well.
Everything we've purchased from Garrett Wade has always been a treat... usually unique or hard to find, well constructed, handy and sometimes good for gifts. This last purchase was for a garden clipper that allows me to trim our trees without getting on a ladder and can cut pretty large diameter limbs quickly. What a timesaver this is going to be-really a $$$$ saver since we can now trim them ourselves without paying to have them serviced by anyone else! Thank you!
These folks make really gorgeous tools and gifts, including garden items, and the service is really quite good. Watch for the sales!
Well made, well designed, and worth every cent. I have never received a product I was not positive about.
First of all, I love Garrett Wade! Quality products that I just need to have, speedy service- what more can I say?
The products I have purchased from Garrett Wade have been of great quality, I get what I order, and it comes in a timely manner. That constitutes excellent service to me!
I have ordered numerous times from this company. I have always been impressed with the service and the merchandise. I highly recommend this company to all my friends and family
Website is attractive, easy to navigate with complete and accurate descriptions. Customer service was prompt and courteous. Items arrived well packaged and as described. I just became a lifetime customer.
I took the Italian made waffle iron to moose camp.
It worked great, everyone loved the waffles that where made with it.
One thing though... it is 4.5"x5" not 4"x4".
Wonderful, very helpful on the products. I love working and ordering from your staff.
We had two thermal espresso mugs with problems; ocelots its handle and the other had holes in its finish that held liquids.The customer service rep who helped was very cooperative and we soon received two replacement cups.
Service was outstanding, customer service representative was very polite and knowledgeable and product quality was top of the line.
Garrett Wade represents "very high quality" tools of so many varieties, always superb quality. You can't go wrong with Garrett Wade.
I've made many purchases lately. Every item has been of highest quality at very reasonable price. Some things I've never seen anywhere else. Shipping is always prompt. I thoroughly enjoy dealing with GW.
The website was easy to use and delivery was quick. As always great quality products.
After an initial report of a product problem, the issue was handed off to a product specialist who dropped the ball and didn't return my phone calls or text. It now has been 5 days.
Answer: They are legit. Garrett Wade is family-owned and have been around for years.
Answer: Yes! My own! I love love love the leather tool tote- as a busy woman!
Garrett Wade - Where good tools come first since 1975. Offering unique tools of exceptional quality and solid value. Our standards are as tough as the tools we sell

