GarminReviews 46

Garmin sells GPS stand alone devices, etc. So far, so good. The problem starts when the devices start demanding "map updates." This becomes so annoying that you figure: ok, i'll do the upgrade since the device has been very very good to me. Here's what happens: The happy customer goes to the Garmin website, you plug in your device, pay for the new maps, and then (get ready for the ride)... NIGHTMARE! First, various HTTP 500 errors occur (i. E. unidentified server errors). Then, try calling customer service--THEY'RE NEVER OPEN DURING HOURS YOU NEED THEM. You finally get ahold of someone and you are told (in so many words) that you're a moron and that you didn't do some software upgrade. Ok, you do the upgrade... more HTTP 500 errors. Again, customer support isn't available. Repeat cycle. Here's the moral of the story: Download a directions app to your smartphone and forget Garmin.