Funpay

I am writing this review to warn others about my very bad experience with FunPay.

Order number: #EBCY6RWJ

I purchased a guide from a seller (Badmoon81) who clearly advertised and implied specific earnings before payment (such as 100M/hour and ~2B per day).

After payment, the explanation changed multiple times. The method suddenly relied on:

Opening gifts instead of direct earnings

Clickers/macros

Indirect drops and theoretical calculations

These critical details were NOT clearly disclosed before purchase.

I opened a dispute that lasted over 3 weeks. During arbitration:

The seller failed to provide continuous, real-time proof matching the advertised results

Only short clips and theoretical math were shown

Even the arbitrator acknowledged the results did NOT fully reach the claimed amount

I was pressured to accept an 80/20 split just to move the case forward.
I did NOT accept it as a final fair resolution.

Without warning or final confirmation, the dispute was suddenly closed, the order was confirmed, and the full payment was released to the seller.

After that:

The dispute handler stopped responding

My appeal was ignored

Support simply said the case was "already resolved"

This experience shows serious issues with buyer protection on FunPay:

Sellers can change terms after payment

Arbitration lacks transparency

Buyers can lose their money without final consent

I strongly do NOT recommend FunPay if you care about fairness or real buyer protection.

I've been in the RMT business for years, selling on platforms like G2G, Eldorado, and PlayerAuctions. Support on these sites usually takes 3–7 days to resolve issues. Slow sometimes, but at least they get the job done.
Now let's talk about FunPay.
It's been over a MONTH since I opened a simple case, and their so-called "support team" hasn't done a single thing to fix it. I've sent multiple requests, but their response is either useless or completely absent.
👉 Their fees? Same or even higher than G2G / Eldorado / PlayerAuctions.
👉 Their support? Absolutely worthless.
👉 Their "service"? A total disgrace for any marketplace.
This isn't just "bad customer service" — this is straight-up scam behavior. They take your money, then ignore you. I guarantee I'm not the only seller getting screwed here.
I have all the evidence and screenshots (linked below).
I'm posting this to warn every single seller and buyer: stay away from FunPay unless you want to waste your time, money, and sanity.
FunPay is not just unreliable — it's dangerous. Report them, share your stories, and don't let others fall into the same trap.

Pure Scam, i top up my balance, 5 minutes after i got my account suspended with no reason, they say they will refund my balance in 2026 lol wtf is this

Unfortunately, my experience with this platform has been one of the worst I've ever had. I purchased an account that didn't match the description — it simply didn't work. From the very beginning, I provided clear evidence to both the seller and the site's administrator, including screenshots and a full video showing my very first attempt to log in, where it's obvious the account was unusable. Despite this, the seller refused to issue a refund and even went as far as insulting me and spreading lies to try and discredit me. Completely unacceptable behavior. I reached out to support, and on the 7th of the month, an administrator joined the conversation. I thought things would finally move forward, but since then, I've been completely ignored — today is the 13th and I haven't received a single response or any help at all. It's incredibly disappointing to see this level of neglect from a platform that's supposed to protect its users. Is this really what FunPay wants for its buyers? No support, abusive sellers, and zero accountability? I'm extremely disappointed and absolutely do not recommend this experience to anyone.

Paid for a $160 WoW Wrath account, got to play for 2 months, then the seller recovered the account, he admited that the account was recovered and he could only refund $40, took 6 months to get Funpay to agree then they never game me anything because my account was inactive for 2 months! Use Eldroado.gg they wont scam you.

Don't trust this $#*!ty page, the customer service sucks, most of the time they side with the scammers, even though you're a good customer, wasting more than 300$ in their $#*!ing page, they don't care and won't provide any assistance, use you're cash somewhere else, there's plenty pages better than this $#*! hole.

I sold a lot of gaming services on this platform, mainly in the service category, there are withdrawal fees, but otherwise everything is cool

ON FUNPAY SCAM, SCAMERS! FRAUDERS TRADE FREELY ON FunPay! I BOUGHT THE CHANNEL. THE SELLER WRITTEN THE LOGIN AND PASSWORD IN THE CHAT AND THAT'S ALL. AND THERE IS DUAL AUTHENTICATION. I COMPLAINED AND FUNPAY APPOINTED ARBITRATION! I PAID MY MONEY AND DID NOT RECEIVE ANYTHING AND STILL HAVE TO PROVE SOMETHING?

After buying on this site, my account was banned. They didn't want to return the money for a very long time, they banned me from the site. I spent 492 dollars on the site, after much proof that they were wrong, of all this, only 24 dollars were returned to me. Although my account was 30 times more expensive. The bad review on the seller's page was hidden so as not to spoil his rating. Also, for a week now I have not been given information about the storage of my data on the site (clause 9.3) site of scammers

All reviews on trustpilot are fake. They delete all one star reviews on trustpilot. They are unwilling to refund my money back after they know the seller scammed me.

+rep 5 stars website very good website for wellers without any problems or anything, easy to sell and good

I'm writing this review to express my complete and utter disgust towards FunPay's handling of customer relations and financial transactions. In the span of three years, I've suffered the unacceptable rollback of three separate gaming accounts, and to add insult to injury, neither the accounts nor the money were ever returned to me.

Being a loyal customer with four years under my belt and a total turnover of up to $10,000, I would have expected a certain degree of respect, or at the very least, fair treatment. However, this hope was shattered this month when FunPay's support sided with a fraudulent seller instead of standing up for me, a longstanding, reliable customer.

FunPay's actions have been nothing short of a disgrace. It's completely unacceptable that their so-called "customer support" chooses to protect fraudulent activity rather than ensuring the trustworthiness and security of their platform for genuine customers like me.

Furthermore, I have complete evidence of this fiasco in the form of screenshots, which solidify my case and further expose the incompetence and bias of FunPay's support team. Despite this, I've been met with nothing but indifference and dismissal from FunPay.

The fact that FunPay doesn't prioritize the satisfaction and security of its customers is not only disheartening, but it's also an alarming indication of their unethical business practices. I urge potential customers to think twice before spending their hard-earned money on this platform.

To FunPay: It's essential to remember that customers are the backbone of any business. Without us, you have no business. Treating loyal customers with such disregard is not just unprofessional; it's a sure-fire way to ruin your reputation and customer base.

In conclusion, I am thoroughly disappointed with FunPay's lack of concern and action in this matter. I wholeheartedly advise others to steer clear of their services and find a platform that genuinely cares for its customers and upholds high standards of integrity.

My recent encounter with a fraudulent seller has been a horrendous experience. It's already extremely distressing to deal with fraudulent activities, but what was even more appalling was how FunPay's support team chose to handle the situation.

Instead of taking the necessary steps to rectify the issue and penalize the fraudster, FunPay's support started defending the scammer, effectively making excuses for their actions. This level of negligence is both baffling and infuriating. It's a slap in the face to see a company whose services I've trusted and invested in, shield a fraudulent individual and refuse to take accountability.

It's clear to me now that FunPay is more interested in backing scammers than ensuring a fair and secure environment for its legitimate customers. This revelation is deeply disheartening and forces me to reconsider my association with the platform.

I strongly advise anyone considering using FunPay's services to think twice. Your money and time would be better spent on a platform that treats its customers with respect, acts with integrity, and has a zero-tolerance policy towards fraud.

This's pure scam, stay away from these people 8 month waiting for support team help, bought an acc, and the guy who sold the account some how got it back, the support refuse to make a refund, the excuse they can't guarantee such risk, i will make damn sure someone from the FBI check out your website, cuz im pretty sure there's people selling games and account previously paid by stolen credit cards, like 70% of these websites does, like i said mark my name you will have news from me real soon, the rest who's thinking to on use this trashsite, seriously stay away.

They ban you for "fraudulent activities" once you have funds and you want to withdraw them. Do not engage with this site, especially if you are NOT from the Ukraine or Russia

In many ways this is one of the best services of this kind around (at least for the sellers), but be wary: they are very clingy, and it's reflected in their rules, so read them carefully.

It is mentioned that if you use another trading platform of this kind other than theirs - they will block your account and refuse to allow you to withdraw funds from it, and there is really nothing protecting you from such behavior on their part (it's in the rules after all), so if it happens to you - you're losing the money for the service/goods that you've already provided.

While it is in the rules, it is also akin to your girlfriend threatening to burn your house if you start dating someone else, which is really weird and creepy.

If that still doesn't stop you from using this service at least be cautious, withdraw money as often as possible, so as not to allow them to steal from you.