On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Funchatt Reviews Summary
The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It been alright but the issue is the expense, is there not a cheaper way to message if a person just emailed back and forth. This would help me greatly
This site is overpriced and not he women are to far away
Dear William,
Thank you for taking the time to share your experience with FunChatt.
We understand that pricing can be a concern for many of our users, but we strive to provide a quality service that matches our prices. Our pricing model is based on the costs of maintaining our platform, providing quality customer service, and ensuring the safety and security of our users.
Regarding the distance of the trusted users on the platform, if you are interested in connecting with local people, we suggest using our search and filtering features to find users in the specific area. These tools allow you to set your preferred location to ensure that you are connecting with content makers in the area you prefer. You can use the Search option at the top of the list of the content makers, registered with us. By clicking the "Filters" button, you can sort content makers by location and age.
If you have any further concerns or feedback regarding our platform, please do not hesitate to reach out to our customer support team at [email protected]. We are always here to help and are committed to ensuring that our users have a positive experience on our platform.
Best Regards,
FunChatt Customer Support
Dear Chari,
Thank you for sharing your feedback about the website!
We are happy to know that you enjoyed your experience!
Best Regards,
Funchatt Customer Support
I have notice a lot of women my age its about time to start chatting more
Dear Curt,
We are grateful for your positive feedback regarding our website!
Thank you for using our communication to have a fun time chatting with interesting people!
Best regards,
Funchatt Support Team
It's okay I guess. I thought that it was going to let me talk to people for free but I guess I was wrong
Dear Chris,
Hello and thanks for finding time to submit your review.
Be advised, that you can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works.
Should you have any additional questions, please contact us at [email protected]
Best regards,
Funchatt Customer Support
The ladies on the site are very responsive and beautiful. Thank you very much
Dear Nick,
Thank you for taking the time to share the feedback about your experience!
We wish you a pleasant time communicating with your penfriends.
Kind regards,
FunChatt Customer Support
It's ok way to expensive. Just to talk it cost to much.
Dear William,
Thank you for your review!
We understand that some of our features seem pricy for you. We would like to bring to your attention that users do not pay for any subscription and can freely use our services by controlling their spending, as only pay for the services you are provided with.
Our main goal is to provide a pleasant and safe platform for communication, so we constantly improve the website by adding new features.
In addition, we always provide high-quality support service for our members 24/7. Every complaint is carefully reviewed by our Moderation, Financial or Technical departments.
We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.
We will be more than happy to assist you in case of any additional questions. Please contact us via [email protected]
We would appreciate it if you review your feedback taking into account my words above.
Best Regards,
Funchatt Support Team
Thanks you guys I don't enjoy being blocked so I'm trying to understand
Dear Daniel,
Thank you for leaving your review!
We are pleased to hear such warm words from you but we also want to know if there is a way we can be better for you?
If you have any questions, you can contact us via [email protected]
We hope to make only nice impression on you!
Best regards,
Funchatt Customer Support
It has been a really good experience talking to someone felt really good
Dear Stephen,
Thank you for a 5-star review!
Our developers are pleased to hear that everything goes smoothly from your side!
Keep it up!
Best regards,
Funchatt Customer Support
Awesome I love this site. I hope they keep making me enjoying the free chat. Chatting is fun and fast on here. Your server is good with speed
Dear Wood,
Thank you for leaving the review about our website. Your positive feedback is what motivates us to improve even more!
Please feel free to get in touch with us at any time, we are always at your service.
Kind regards,
FunChatt Customer Support
Still figuring out how to use this site. So far so good. I'm enjoying my time here. Thanks.
Dear Sterling,
Welcome to FunChatt!
We appreciate you choosing our communication platform and your feedback is really important for us!
If you have any questions related to our service, please contact us via [email protected].
We are always at your service.
Best regards,
FunChatt Customer Support
The only suggestion I have is 2.99 option should be also included when buying credits. 2.99 is only available in the initial payment.
Dear David,
Thank you for your positive rate!
It is true, the initial package original price is 2.99. You should buy it before going to other packages. You will see bigger packages of credits available that allow you to have a better communication experience.
If you have any questions or ideas related to our prices, feel free to contact us via [email protected]. We will be glad to assist you!
Best regards,
Funchatt Support Team
Sad it needs money instead of just making it with ads and commercials
Dear Jerry,
We do appreciate you taking the time to share your point with us. Your feedback is what motivates us to improve!
Our main purpose is the users' safety in the search for a potential penfriend. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles of trusted users before posting them on the website. You have probably noticed that there are many profiles of “trusted users” who confirm their registration with the documents and checked background. We cooperate with our affiliate partners assisting with that process.
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. At the same time, you may comfortably use our website without being distracted by many advertisements.
If you have any questions related to our service, please contact us via [email protected].
We are always at your service.
Best regards,
FunChatt Customer Support
I just start chatting and you want to charge me. You greedy bastards!
Dear Dan,
Thank you for sharing your opinion!
Since the very moment of creating the platform, we have been always trying to maintain a high level of safety and to deliver quality 24\7 customer service for our users. The platform did its best to progress and keep up with the times. The things are still the same now and we have even more possibilities to fit our customers' requests. There are no other ways than provide our services on a paid basis. We count on your understanding in this question.
We always try to develop the platform you use and make it a better place. No doubts that we are eager to keep meeting your expectations in the future! Trying to adjust the pricing system to our customers' needs we were happy to make it more structured, organized and convenient to use. Bigger packages allow you more smooth and uninterrupted communication, which is the main advantage of our system.
Moreover, there are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
We are always ready to find alternatives for our members if they aren't satisfied with prices, from extra credits to special offers. Please do not hesitate to contact us back via [email protected] for finding out more about it!
We are ready to assist you 24/7 and waiting for you!
Best Regards,
Funchatt Customer Support
It's all good I'm the in person who makes the same mistakes with women and thel leadership is great
Dear Ronnie,
We are extremely grateful that you took the time out to leave us such a good review!
Please reach us via [email protected] in case of any help needed. We are there for you 24/7.
Sincerely,
Support Team Funchatt
Really good, good experience in meeting new people and trying to find a life psrtner thank you very much
Dear Zak,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
Funchatt Customer Support
Very interesting people you never know what can happen
Dear Member,
Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!
Kindly contact us via [email protected] in case you need any further assistance. We will be there for you!
With best regards,
Funchatt Customer Support
I don't like being charged for communication. I would not suggest anyone using this product.
Hello, Robert!
Thank you for your feedback. Your opinion means a lot to us!
We do our best to give high-quality service and support to all our customers, there are different departments that care about our clients’ privacy and safety, we are ready to assist you 24/7 with any request you may have, therefore our company can not afford to provide services on any other basis than the prepaid one.
However, you only pay for the services you are provided with, and you are able to control your spending.
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
With best regards,
Funchatt Customer Support
It was very nice talking with Sandra I would love to talk with her some more hopefully I got some money to buy some coins with so I can chat more with her
Dear Randy,
Thank you so much for this review, we appreciate it!.
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
Respectfully,
Funchatt Customer Support
So many quick responses I love it people seem legitimate on here
Dear Eric,
Thank you for sharing your experience!
We do all our best to maintain the highest quality of service and your satisfaction is our priority.
We wish you a pleasant stay on our website. In case of any questions, feel free to contact us via [email protected].
Best regards,
Funchatt Support Team
From the business
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Social Network Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Rodger,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
Funchatt Support Team