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The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm still new to this, but so far I love what I see
I didn't like it because no one on the site is in the United States all the women are from outside the United States in other country where I don't know I'd like to have seen more women from inside the United States
Dear Edhovermull,
Thanks for sharing your feedback.
We are sorry your experience did not match your expectations.
At this point, we would like to let you know that you can use the Search option at the top of the list of the users, registered with us. By clicking the "Extend search" button, you can choose the range of the location, age, and other traits you prefer to see in your friend.
Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
Funchatt Customer Support
Much better than other sites with fake profiles this one seems real
Hello, Floman!
We can’t thank you enough for the kind words about our platform. Your review means a lot to us and lets us know we’re on the right track.
We put so much effort into verifying the ladies on our platform and we are glad to hear our hard work pays off.
Thanks again for the review and do not hesitate to reach us via [email protected] email once you have any questions.
Best regards,
Funchatt Customer Support
I like it it is interesting and i get to know new people
Dear Desmond,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Funchatt Customer Support
The system tells me they are texting me, but I cannot seem to make contact with them?
Dear Bernardo,
Thank you for reaching out to FunChatt. We're sorry to hear that you're having trouble making contact with content makers who are trying to text you.
We understand how important it is to be able to connect and communicate with other users on our platform, and we apologize for any inconvenience you may be experiencing. In order to assist you further, we would need some additional information about the issue you're facing.
Please reach out to our support team at [email protected] with more details about the content makers you're trying to contact, and any error messages or issues you may be encountering. We would be happy to investigate the issue and provide you with a solution as soon as possible.
Thank you for choosing FunChatt as your communication platform. We appreciate your feedback and look forward to resolving this issue for you.
Best Regards,
FunChatt Customer Support
That most of these people are in another country whereas I am wanting what can be a reality
Dear Donald,
Thank you for sharing your feedback about the website!
It is true that the majority of the members registered on the website are from Latin America.
But we have also members who live in other countries.
You can use the Search option at the top of the list of the users, registered with us. By clicking the "Extend search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.
In case you have some questions about the website, you can contact us at [email protected] at any time.
Best Regards,
Funchatt Customer Support
Es algo que no encontrw en otras apps esta muy buena porque aquí si hay gente viva no perfiles de coputadora
Dear Octavio,
Thank you for your feedback!
In case you have some questions about the website, feel free to contact us back at [email protected] at any time.
Best Regards,
Funchatt Customer Support
Excellent it quite amazing and mature site. I chat here without been embarrassing Although I'm new here
Dear Ryan,
We are happy to know that you enjoyed your experience!
Thank you for your feedback!
Best Regards,
Funchatt Customer Support
It would be a better experience if there was a private chat setting that just the of you can see the staff don't need to see absolutely everything
Dear Nick,
Thank you for sharing your feedback with us!
Please note that we have private chats, you can find them on Message Tab on your profile.
In case you have questions about the website, feel free to contact us back at [email protected].
Best Regards,
Funchatt Customer Support
Great wonderful want relationship love an friendship
Dear Jeff,
Thank you for your feedback!
We are happy to know that you enjoyed your experience!
And we wish you a pleasant stay on our website!
Best Regards,
Funchatt Customer Support
It won't allow me to send no more messages. I just got started and I believe I sent 3 or 4 messages and a pic. Now they are saying I don't have enough coins... I am lost.
Dear Zayy,
Thank you for your comment on our website.
We want to inform you that we give a possibility to our new members to try out the website for free (for that they receive 20 credits). If they like the website and want to continue communication, they need to buy credits.
We want to inform you that our members can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, they need to be paid members and purchase credits. Members can choose among various packages and try the cheapest ones in order to understand how our project really works.
If you have some questions about the website, please contact us back at [email protected].
We are always available for our members 24/7 and ready to help.
Best Regards,
Support Team Funchatt
This more expensive than monthly fees.
You can spend the amount of a dating fees of a month in one day over one day couple of hours or less.
First they don't let you contact the person you want, they block your info, no email or phone or social network. I believe this a ripoff site not a dating site.
Daniel
Dear Daniel,
Thank you for your comment on our website.
We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles before posting them on the website (such members have a label "Trusted User" on the website, who confirm their registration with the documents and check background).
Also, we always consider any suggestions from our customers and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend.
Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments!
We want to inform you that it is possible to exchange contact details via chat/mail with your penfriend, it is up to every user to decide whether to share them or not, as the website provides a safer and secure space for communication. Every trusted user decides for themselves when they are ready to move forward.
Nevertheless, if you have some questions about the website or problems using the platform, you can contact us at [email protected].
We are always available for our members 24/7 and ready to help.
Best Regards,
Support Team Funchatt
Ok but need more free time it's advertised as cat for free
Dear Aaron,
Thanks for sharing your feedback.
We are sorry to hear your experience did not match your expectations.
We carefully checked your comments, and we would like to clarify a few details mentioned in your review.
First and foremost, we would like to let you know that we do not have any kind of subscription. However, you can purchase credits packages as a kind of our website currency in order to spend them on the services.
Furthermore, it has no time limit compared to the subscription so you can use it anytime you wish and you pay only for the service you receive.
We would love to make things right if you give us another chance: we would inform you about our rules for receiving bonus credits and answer all of the questions you may have!
Please do not hesitate to reach us via [email protected] email at any time. We work 24/7 for you.
Best regards,
Funchatt Customer Support
Chatting with a little bit of people and enjoying it
Dear Matt,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Funchatt Customer Support
My experience was amazingly great! I strongly refer it!
Dear Young,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Funchatt Customer Support
So far so, the site is done very well. I will put a good message to let you know my. Experience
Dear Bob,
Thank you for the rate!
It is good to know that you enjoy being here. Have a great one!
Best regards,
Funchatt Customer Support
I don't really know much but from the view of things. I can clearly say it will be a good experience.
Dear Cynthia,
Thank you for your review!
We are constantly working on improvements on the platform. We hope that your experience with us will be unforgettable and you will consider changing the rate to 5-stars!:)
If you need any questions regarding the site - feel free to let us know. Our email is [email protected]
Best regards,
Funchatt Customer Support
It's difficult to try and text people after they send you a message
Dear James,
Thank you for the review!
Could you please be so kind as to specify do you see any error while sending a message reply?
Please, tell us more via [email protected]
Yours faithfully,
Funchatt Customer Support
Ok so far pretty cool till you say upgrade waiting for that
Dear Scott,
Thank you for your feedback!
It is true our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
We hope that you will enjoy being here and it will be worth it!
Best regards,
Funchatt Customer Support
It was alright, hood mostly, kinda sucked but then again.
"Dear User,
Hello and thank you for leaving your review!
Your positive experience is really important to us, and we do our best to find the best possible solutions to make your time on the platform pleasant.
Please feel free to reach us at [email protected] at any time if any help is needed!
We are here for you 24/7.
Best regards,
Funchatt Support Team"
Answer: I have to buy more, can you assist me? Also, how can I find people in my home state?
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at [email protected] if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.


Dear User,
Thank you for taking the time to express your thoughts and share your feedback with us!
It's great to hear that you have been trying out our communication platform. We understand that it can be a challenge to explore a new platform, and we want to make sure that your experience is as smooth and positive as possible. Please do not hesitate to reach out to us at [email protected] for any assistance or questions.
We look forward to hearing more about your experience with FunChatt and any feedback you may have. We value our users' opinions and strive to provide the best experience possible.
Thank you for choosing FunChatt as your communication platform. We are dedicated to meeting your needs and expectations, and we are committed to providing excellent customer service.
Best Regards,
FunChatt Customer Support