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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I had some flowers delivered to girlfriend's place of employment, which closes at 6pm EST, as a surprise. When I asked her how was her surprise she said she did not receive anything and she left her office a little after 6pm EST. The email I received stated they were delivered at 629 pm EST, when I asked why it was delivered last the company stated it was delivered at 5:15 pm yet neither she nor her coworkers received the delivery. The next day her co worker called and said they were sitting outside, the temp was well below freezing, when she arrived that morning. I am highly disappointed
A supervisor has reached out to you via both voicemail and email regarding your recent review. We sincerely apologize for any inconvenience you may have experienced and appreciate your patience as we worked to address your concerns. Please let us know if there is anything further we can assist you with. We would also be happy to arrange a redelivery at your convenience.
First delivery had the wrong color flowers but once they were notified, a new boquet was sent the following day and they were perfect! I appreciated the no hassle immediate replacement and will certainly do business with them again.
Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!
The flower order was not the issue. We received confirmation that it was delivered as requested but not to the right address. It was received about 30 hours later after being outside in sub zero temps. Upon defrosting the flowers has a wilting appearance. Not very appealing
I ordered chocolate covered Oreos for my son. They arrived in perfect condition and were thoroughly enjoyed in place of a Birthday cake. Ordering was quick and easy and they arrived on the date that I chose for delivery. I would definitely use From You Flowers again.
Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.
Found it online and love the variety of flowers and arrangements.
Ordered one I knew was perfect and the person received exactly what I order and succeeded my expectations
Thank you for your wonderful feedback! We're delighted to know your experience exceeded expectations, and we're here to help prompt attention or any inquiries on future needs to continue delivering fresh, beautiful additions seamlessly.
Product picture was of a nice sunflower arrangement, with 10 flowers. I received 9 sunflowers, with zero filler, and my wife had to trim stems and cut the mesh off the flowers themselves. I couldn't believe it. I thought it was a joke. What a waste of money. Honestly, would give zero stars if I could, but 1-star will have to suffice. Will never purchase from this company again.
FYI: Customer Service offered me a 20% refund but wouldn't let me give a bad review for their company. And I still wasted 80% of my money. The CS is outserviced so you're speaking to someone non-local, non-involved, and who doesn't care.
Absolutely a garbage company model on all accounts.
A supervisor has reached out via voicemail and email regarding your review. At this time, we have issued a full refund. Please let us know if there's anything else we can assist you with.
Shipping is on time but I paid for a deluxe flower bouquet but unfortunately it didn't look like it. Looking at the picture of what it's supposed to look like versus what I got is completely different
Thanks so much for sharing your experience with our service! We really appreciate your thoughts.
My experience was good until days later I received a mysterious charge which turned out that this site signed me up for a shipping subscription trial with out my knowledge or consent. I had to call free shipping.com to cancel and refute the charge
*UPDATE* I was immediately contacted and given a partial refund due to my issue. They seem to really care about customer service. Maybe just beware of fine print on shipping details.
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 30% off the arrangement. Please let us know if there is anything further we can assist with.
Standard size arrangements not available in the delivery area. Had to order the more expensive premium or deluxe arrangement Is there a minimum purchase price for delivery?
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 30% off the arrangement. Please let us know if there is anything further we can assist with.
I had sent my bro and sis-in law a little bouquet for Christmas and what do you get for the man who buys himself what he wants? So, I used my discount and sent him a beautiful purple bouquet for his birthday and they loved it and said it was just big enough to make 2 smaller bunches with one for the kitchen and 1 just for him where he's recuperating from a rough surgery. I'm Very Happy with the order 💝
Thanks so much for sharing your experience with our service! We really appreciate your thoughts.
I ordered flowers for my daughter's birthday. I paid more for the deluxe bouquet which was over $85 and the flowers she received looked nothing like the picture on the website. There were a lot of carnations which weren't in the picture at all and it wasn't nearly as full as the one online even though I paid for the most deluxe version. I was disappointed. I also paid extra for them to be delivered on her birthday but they didn't get there until 2 days after her birthday. The weather was bad which is understandable but I shouldn't have been charged for next day delivery if they couldn't get it there on time.
A supervisor has reached out to you via voicemail and email regarding your recent review. At this time, we have issued a 50% refund of the cost of the arrangement as part of our resolution. We sincerely apologize for any inconvenience you may have experienced and appreciate your patience as we worked to address your concerns. Please let us know if there is anything further we can assist you with.
Ordered a standing floral spray on February 1st for a 9:30 funeral on February 5,2026. It never made it to funeral. Their customer service says, "it was delivered". Well maybe so but it missed the funeral and the grave site ceremony. I guess they don't work on getting your order there when you request it. They take your money and do not care about anything else. I will NEVER order from these people EVER AGAIN.
A supervisor has reached out via voicemail and email regarding your review. At this time, we have issued a full refund and a complimentary arrangement was offered. Please let us know if there's anything else we can assist you with.
Flowers were found by my sister outside her front door. Hmmm... She and her husband were home at the time of delivery. I loved the arrangement. The florist did a fantastic job!
Thank you for sharing your experience with us! We truly value your feedback and look forward to making improvements based on your insights.
This was so easy to order online! The flowers were fresh and beautiful. I ordered the largest bouquet available. When my daughter sent me a picture... well worth the price I paid.
Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!
The targeted reason for my order was for the vase which I thought I picked properly - still need to verify the charge as it was more than the cost of the clear vase used/
Delivered - disappointed as the ordered vase was a big reason for ordering
Thank you for your feedback and for taking the time to communicate with us. We appreciate the opportunity to resolve this matter. Please let us know if there is anything further we can assist with.
Arrangement is beautiful. Flowers began to wilt too early.
Thank you for your feedback and for taking the time to communicate with us. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
I placed an order way in advance to be sure that it would delivered on a specific day. Unfortunately, it was delivered FOUR days late. That is not really acceptable for a company that advertises same day delivery. I expected better service.
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
Beautiful product and earlier than on time delivery
Thank you for sharing your experience with us! We truly value your feedback and look forward to making improvements based on your insights.
Great selection but was never able to apply the sale discount. It didn't work
Thanks for taking the time to share your experience with us! We really appreciate it.
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Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.