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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Bart J.
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Excellent first time experience, would certainly utilize this service again

Date of experience: October 24, 2019
Tommy H.
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Great price and service!
October 24, 2019

Great price and service!

Date of experience: October 24, 2019
Thomas W.
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Had a bad experience with this company in the past when flowers were not delivered. Try again because I liked the choices.

Date of experience: October 24, 2019
Larry O.
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...
October 24, 2019

Date of experience: October 24, 2019
Chris F.
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Straightforward and easy
October 24, 2019

Straightforward and easy

Date of experience: October 24, 2019
Lisa Q.
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Expensive, but beautiful!
October 24, 2019

Expensive, but beautiful!

Date of experience: October 24, 2019
Kiki J.
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Easy to use website and love the same day deliveries

Date of experience: October 24, 2019
Frank G.
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Price charged for arrangement was different (more) than price listed on site - still wondering how a $43 arrangement turns into a $71 charge

Date of experience: October 24, 2019
Miller F.
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I cannot thank you enough for delivering this sympathy display of gorgeous flowers, with stand and banner...perfect! It touched the hearts of so many and has been shared on facebook together with my niece's photo May she Rest In Peace. Thank you for your Excellence!

Date of experience: October 24, 2019
Jeff B.
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Good selection, nice prices, but you do a bait and switch. Your prices are reasonable, then you tack on a $15.00 "service charge." Probably the last time I'll shop here.

Date of experience: October 24, 2019
California
1 review
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I ordered from From You Flowers for a food gift basket to be delivered for my mother's birthday today. They called this afternoon and said it wasn't available and asked to substitute flowers. I told them my mother was allergic which is why I wanted a food gift basket. After a 10 minute wait on hold, I was told that they can do it, but now it has to be tomorrow, the day AFTER her birthday. I wasn't pleased and they offered to credit the delivery fee and gave me a $15 gift certificate. At least they tried so I accepted and called my mother to let her know. They just called me back again 2 hours later and said that they checked with the delivery company and they can't accommodate. Can we substitute flowers? I said no and we had this conversation already. They agreed to refund me in 1-3 days, but that wasn't the point. Now I missed my mother's birthday after she lost both her husband and other son this past year and I had to order again rushed from somewhere else to make it 2 days late. In our discussions, it seemed as if this is old had for them and I will never use them again so if any wants a $15 gift certificate, please let me know.

Date of experience: October 24, 2019
Roger S.
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Ordered same day
October 24, 2019

Ordered same day - arrived same day. What more can you ask?

Date of experience: October 24, 2019
Anessa R.
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Quick and easy, lots of choices too
October 24, 2019

Quick and easy, lots of choices too. I love the customized vases. Very cool...

Date of experience: October 24, 2019
Susan X.
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This site was easy to use and quick to order from!

Date of experience: October 24, 2019
Carolyn S.
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The arrangement.was beautiful and exceeded my expectations. I would highly recommend From You Flowers.

Date of experience: October 24, 2019
Brenda G.
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My co-worker loved the flowers, it made her feel better immediately. My on-line shopping experience was great. Easily found what I wanted and to have it delivered within hours of placing the order was unbelievable. Prices are cheaper than other floral shops and free delivery is always a great seller. I was quit pleased with the service

Date of experience: October 24, 2019
Pamela S.
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It was easy for this old lady and your arrangements are just lovely. HOWEVER, I sent them to my NIECE, not to myself. So it is difficult for me to assess anything with regard to the arrival, condition and quality of the arrangement as your questions indicated. Your follow up questions referred to me as the receiver of this bouquet here in NC when it is my niece in CA who should be receiving it. I hope I don't go to my front door and find a bunch of flowers that I didn't order for me!

Date of experience: October 24, 2019
renee d.
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Great!
October 24, 2019

Great! Beautiful arrangment at a reasonable price delivered same day...I am extremely pleased!

Date of experience: October 24, 2019
Joe L.
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Make clearer the $15 handling fee when viewing product. I understand the need for it, but slightly deceitful to just throw it in at the end.

Date of experience: October 24, 2019
Diane E.
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Completely satisfied
October 24, 2019

Completely satisfied. Will use you again should an occasion arise and will happily recommend you to others. Thank you for a smooth transaction.

Date of experience: October 24, 2019