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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I went to the website to check the status of the order (approx. 5:45pm), and the website said it was delivered. However, when I checked with the intended recipient, the flowers were not there. I'm wondering if the local vendor in NJ reported them delivered, to make the promised delivery time (before 6pm), but they were not delivered until 6:45pm. This is not a huge issue... the flowers got there. But it was the cause of me having to call the ForYouFlowers folks, holding for 16 minutes, giving up, and then using the Live Chat feature at their website. They were in the process of calling the local vendor when I let them know the flowers had arrived after all. I know it's a busy time, but the vendor should not report them delivered when they are not.
I have already discussed my dissatisfaction with your customer service department. The flowers delivered to my daughter-in-law look nothing like the ones I ordered and paid for. They are not the same color, the arrangement is very sparse compared to the picture, there is a ribbon around the vase on the one I ordered which is not there on the one delivered. I do not want my daughter-in-law contacted on this--she has just lost a loved one and I think this would make her even more upset. I am satisfied that the Customer Service person handled it very well.
Flowers went to my daughter in Louisville. I live in Pa and chose you because I saw the bouquet I wanted. She loved flowers but said base was wrapped in burlap and when she watered it water seeped thru the burlap. The arrangement I ordered was a metal container with metal leaf and twine tied around it. Not happy it didn't come in that. We were to come to my for Thanksgiving but illness kept us at home. Disappointed as it was a 'wish we were there' bouquet.
My daughter loved he lavender roses. However they arrived a day late for her birthday
Quick efficient service and good customer service for follow up, if needed. I really appreciated the confirmation that my flowers were delivered since I sent them as a gift.
Love the ease and variety.
A pleasure to be able to see the beautiful flowers online and know that it's exactly as delivered.
Have used you before and flowers are always great.
Easy and excellent customer service.
Did a great job, flowers were beautiful & fresh!
The arrangement delivered was not as pictured, but pretty enough -- different container.
No comment
Fair price easy to order
Quick, easy shopping and ordering
Mother in law loved the flowers!
I do not like the bait and switch, waiting until the final screen to reveal the additional handling fee - very dishonest.
Other than that, delivered on time, quality very good. Just wish you gave me the bottom line up front.
I had them sent. I'm trusting they were special
Our daughter-in-law said the delivery person was very sweet. And the arrangement is absolutely beautiful. She sent a picture, it looks beautiful and just as you advertised. Thank you so much!
Sandra
Would rather a higher price than a 14.99 service fee that didn't show up till the end of check out. And the flowers showed up on time but edges are burned and most are wilted.
Very pleased that it was delivered in a couple of hours after ordering,,,. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members