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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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mary a.
0 reviews
0 helpful votes
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Sent flowers to a co-worker on short notice, they arrived in a timely manner & with the balloons very happy!

Date of experience: December 11, 2019
Alishma J.
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I was expecting a different arrangement with more of a red and white peppermint look.

Date of experience: December 11, 2019
kim A.
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A nice variety to choose from
December 12, 2019

A nice variety to choose from.

Date of experience: December 11, 2019
Linda M.
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Thank you for your expedient service
December 12, 2019

Thank you for your expedient service.

Date of experience: December 11, 2019
ANNE H.
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COOL!
December 12, 2019

COOL!

Date of experience: December 11, 2019
Gwendaline S.
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I didn't like the high service and handling charge, it was too high. When I opened the package, one of the pedals fell off already.

Date of experience: December 11, 2019
Steve a.
0 reviews
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Have Godiva chocolates
December 11, 2019

Have Godiva chocolates.

Date of experience: December 11, 2019
Christie A.
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Reasonable prices and great selection
December 11, 2019

Reasonable prices and great selection

Date of experience: December 11, 2019
Dianna M.
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Thank you!
December 11, 2019

Thank you! I always use your company for my flower needs!
Can you send me a picture of the final arrangement?
Thank you!

After I purchased the flowers, the next day after I asked about the picture of the arrangement, I was told that service was not available. I asked for the flowers to be delivered on the 10th. I ordered on the 8th.
I was shocked when I asked the recipient if the flowers came and she said they didn't get there until
About 7pm. I would have thought ordering 2 days early, they would have been delivered earlier. :(

Date of experience: December 11, 2019
Libraries R.
0 reviews
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Nice product selection with
December 11, 2019

Nice product selection with - most importantly - same day delivery. Not inexpensive but worth the cost.

Date of experience: December 11, 2019
Linda A.
0 reviews
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Timely with good follow-up
December 11, 2019

Timely with good follow-up.

Date of experience: December 11, 2019
New York
1 review
0 helpful votes
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Not responsible
December 11, 2019

My friends let me order flower arrangement to send to a dear friend funeral service. I ordered from the web site FROMYOUFLOWER.COM the premium arrangements $144. We could not believe what they sent to the funeral. It was an arrangement with dry green leaves, not have much flower neither where was lavender as our choice. My friend family was shock to receive such flower and sent the pic to us for the appreciation.

Date of experience: December 11, 2019
Carolyn O.
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I am sorry I reacted so fast
December 11, 2019

I am sorry I reacted so fast. I checked with the hospital. To find that the flowers were delivered to nurses station. They held the flowers for hours. I talked to a girl and got her to take them to my daughter. Outstanding service on Flowers for You. Start to finish and follow up. Thank you so much.

Date of experience: December 11, 2019
Chris B.
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Arrangement looks nice
December 11, 2019

Arrangement looks nice

Date of experience: December 11, 2019
Giulio M.
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Easy and efficient
December 11, 2019

Easy and efficient. Grate service!

Date of experience: December 11, 2019
Susan C.
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Nice selection
December 11, 2019

Nice selection

Date of experience: December 11, 2019
Donna B.
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Couldn't be easier
December 11, 2019

Couldn't be easier. Can't wait to hear from my daughter! As a retired florist, I'm always a little anxious about choices.

My daughter LOVED it. The picture she sent me was great, and the representation of the ad was very acceptable! Thank you so much. I will use this site again!

Date of experience: December 11, 2019
Pam S.
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** UPDATE ** My family sent us pictures of their center pieces they received. Two of them were GORGEOUS. The one to in Liverpool NY I was completely dissatisfied. The picture shows the RED CANDLE which made the center piece very festive. She got a WHITE CANDLE, which took away from the arrangement. For this reason I updated my ratings to lower scores and I am not sure if I will order again from "fromyou flowers". I'm really not happy with the changing of the center piece I bought. I selected it due to the pictures and what I was expecting to get.

I saw the price at $29.99 but after I typed all info in, it only went down to $31.99 for two items. Shipping/delivery costs for 2 items to the same address is a little steep. BUT.they all look beautiful. I hope they are as nice as the picture.

Date of experience: December 11, 2019
California
4 reviews
31 helpful votes
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I went through several sites before deciding to use, From You Flowers. Right away I was attracted to the Fact that they advertised "FREE DELIVERY", a savings of $14.99 and Same Day Delivery. I picked out a Plant for a Graveside Funeral so my friends would have a keepsake to take home. When I arrived Graveside I was so disappointed and felt very cheap as the Plant that I ordered and upgraded was very small and kind of skimpy looking. At least there were no dead leaves on the Plant. When I went to pay, they had added on the $14.99 (free delivery). They asked for a code of which I spent lots of time looking for a code or how to cancel the order I had already given my Credit Card Info. For, to no avail. After much attempt, the site was not available anymore and I went back to my E-mail to start over. I did not want to get charged twice so I finally I placed a call to ask about the Code and the Order. The customer help person kept asking me for the Code again and again. I kept scrolling up and down, and back and forth looking for it and I read everything to them several times and told them, there is "No Code".
Again so time consuming! Finally they put me on hold for several more minutes before reconnecting with me to let me know they found a code that they could apply. I thanked them a couple of times and told them how much I appreciated the help in getting me the $14.99 discount. They were polite and told me to have a Nice Day. I felt satisfied as it was the website that did not offer the code, not the
Customer care dept. Then I got to the Gravesite the next day and I looked around and there was this SPARSE Plant. It's a shame that they do not deliver what they advertise, as I doubt that I would use them again. You should not have to Apologize to the family in mourning, for the slight of the plant that you paid for.

Date of experience: December 11, 2019
Monica H.
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The flowers were boxed up and had tape around it even the flowers themselves were taped together never seen or had this happened before

Date of experience: December 11, 2019