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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Carla N.
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This beautiful birthday bouquet arrived the same day, on time, and was a wonderful surprise!

Date of experience: February 2, 2020
Pam N.
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Thank you...
February 2, 2020

Thank you...good job

Date of experience: February 2, 2020
Cyndi Y.
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The plant was for a friend's Mother's funeral in another town which we were not able to attend. Our friends thought the arrangement was very beautiful and a great memorial for their Mother.

Date of experience: February 2, 2020
Liz i.
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$15 handling fee?
February 2, 2020

$15 handling fee? Just adjust the bouquet price to accurately reflect the true total cost to customers.

Date of experience: February 2, 2020
Kelly E.
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Sent this to my sister for her birthday
February 2, 2020

Sent this to my sister for her birthday. She absolutely loved it. Unique and great for someone that has everything.

Date of experience: February 2, 2020
Angela B.
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I want to thank fromyouflowers for sending my three flowers to my family during the memorial of my beloved sister, Tamara. This will always be remembered. Thank you.
From, Angela B-G

Date of experience: February 2, 2020
Cheryl m.
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Easyt
February 2, 2020

Easyt

Date of experience: February 2, 2020
Lenora B.
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Quick, simple and lovely!
February 2, 2020

Quick, simple and lovely!

Date of experience: February 2, 2020
Ashley H.
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Excellent products and offers
February 2, 2020

Excellent products and offers. It would be helpful if the emailed "offers" had a code or something. I have two in my inbox that I couldn't use on my recent order as they didn't have a way to be applied online.

Date of experience: February 2, 2020
Anna M.
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I thought it was very easy and the flowers are gorgeous! Good selection!

Date of experience: February 2, 2020
Ken S.
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Very satisfied
February 2, 2020

Very satisfied. The wreath arrangement was picture perfect.

Date of experience: February 1, 2020
Nancy Z.
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Selections are nice but it would be so much better if you would disclose on the first page the handling/service fee. I did check local florists and their prices are similar. The flowers my daughter received were more lovely than I expected, but what matters most is she loved them!

Date of experience: February 1, 2020
Coleen B.
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The strawberries looked beautiful and my brother in law said they were delicious!
They were a bit pricey!

Date of experience: February 1, 2020
Amy b.
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First let me say that I have used this service before without issue for a relative in Ohio - I am sure the problem lies with the vendor chosen to prepare & deliver in my area of Las Vegas, Nevada. I already sent an email complete with photos to your customer service. The flowers received looked nothing like the picture online. There were 9 purple roses - picture showed 12; there were two other kinds of little purple and blue flowers in the picture - we got babies breath. The bow in the picture was just the right size for the arrangement - the bow on the actual flowers overpowered the small group of flowers received. The mylar balloon was received already deflated as if it had sat around in a hot car all afternoon/evening. I received an email saying that it was delivered at 3:20 in the afternoon and we had to call and complain. It was then delivered at 8:30 that evening. Customer service promised a 30% refund which I am sure will come through on my credit card. I am just really disappointed that I purchased Purple Morning Melody in the Premium version and received a substandard product that didn't live up to what I thought I would get for the $90+ bill.

Date of experience: February 1, 2020
Yahtil R.
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Everything was great but the person who received the flowers said that my signature wasnt at the bottom of the message. Other than that everything was perfect thanks for everything.

Date of experience: February 1, 2020
Mary L.
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Great place to order flowers or gifts
February 2, 2020

Great place to order flowers or gifts

Date of experience: February 1, 2020
Miran K.
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My mother in law received the flowers and sent me the picture to me. It looked totally diffrent than what I picked! The main flowers looked old and they used cheap florals to replace the pink roses. They didn't put enough flowers that I paid for it. Soooo disappointed! I will never order it again. :(

Date of experience: February 1, 2020
Leslie P.
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Sent them to my Mom for her Birthday and she loves them. I saw a photo of them and it looked like a small bouquet for the price.

Date of experience: February 1, 2020
Angela L.
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Great Experience!
February 2, 2020

Great Experience! My friend loved her flowers!

Date of experience: February 1, 2020
Shirley D.
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Simple to navigate website
February 2, 2020

Simple to navigate website. Prices are reasonable

Date of experience: February 1, 2020