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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Joey B.
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Great!
November 5, 2013

Great!

Date of experience: November 4, 2013
Julia S.
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The order was exactly as expected
November 4, 2013

The order was exactly as expected. My daughter was thrilled. Thank you for making it easy!

Date of experience: November 4, 2013
Sam W.
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Flower prices are misleading...
November 4, 2013

Flower prices are misleading... +$** for "handling". Recommend including this on the shopping pages.

Delivery was on-time. Flowers looked incredible!

Sam

Date of experience: November 4, 2013
Ben G.
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The service from you flowers was great and the flowers were very beautiful and fresh. The only complaint i have is that had i known the delivery would of taken so long i would have paid the extra to have it delivered within the 4 hours. I placed the order very early in the morning and the flowers were delivered at the end of the business day, after 4pm. I know they say delivery is guaranteed before 5pm but really should have not taken all day to deliver when the order was placed early in the morning.

Date of experience: November 4, 2013
Kari T.
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Let me be able to put full funeral name in space
November 4, 2013

Let me be able to put full funeral name in space

Date of experience: November 4, 2013
Sara I.
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Quick, great price and easy!
November 4, 2013

Quick, great price and easy!

Date of experience: November 4, 2013
Caylynn C.
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Expensive
November 4, 2013

Expensive. The flowers that were delivered were not the flowers I chose.

Date of experience: November 4, 2013
Robin P.
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As promised though i thought the delivery charge was steep.

Date of experience: November 4, 2013
LISA S.
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LOVE THE SAME DAY WITHIN 4 HOUR SERVICE
November 4, 2013

LOVE THE SAME DAY WITHIN 4 HOUR SERVICE. IT HELPS FORGETFUL PEOPLE LIKE MYSELF :)

Date of experience: November 4, 2013
R L.
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The only thing that was wrong what I purchased was red,yellow, orange,white and pink. What I received was red pink and white

Date of experience: November 4, 2013
Vicki S.
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I really like your site, it's easy to use and orders have been very nice when delivered.

Date of experience: November 4, 2013
Sunshine H.
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I found a typo in my card message
November 4, 2013

I found a typo in my card message. I couldn't edit it without removing what I had already done. I need delivery before 11:00 am if possible, but there was no way to put that note on the order either. Though I was compensated, I was told that attempts were made to call me and messages were left, however, I did not have a voice mail or missed call. I confirmed my phone number with each of the calls I made. The delivery hit at 3:00pm on Friday. Way passed noon... This concerns me with the shops you are using. I would recommend reaching out to these shops... Brookshire's Grocery, floral department. They deliver the most beautiful roses. I have also used Brosangs and received rave reviews from my husband on their deliveries.

Date of experience: November 4, 2013
Ron R.
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So far, so good
November 4, 2013

So far, so good. I hope the flowers are delivered before noon. I payed for expedited service.

Date of experience: November 4, 2013
Ashley G.
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The prices are a little high, especially the delivery fee.

Date of experience: November 4, 2013
Andrew R.
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Very easy to order and great selection with reasonable prices. Looking forward to seeing the flowers.

Date of experience: November 4, 2013
rafael v.
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Good ones the web page was up good and was able to get in

Date of experience: November 4, 2013
R D.
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I was generally pleased and satistified with my overall shopping experience. There was one problem, however. I had ordered a banner that did not arrive with my delivered order.
I called customer service and the issue was given thoughtful consideration and action.

Date of experience: November 4, 2013
brian w.
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Thank you very much for your service the flowers are going to my girlfriend who has cancer and i was just hopeing it was going to mak her day better i will be useing you again in a month:)

Brian wright
**********
*******@olatheschools.org

Date of experience: November 4, 2013
norma X.
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Great service
November 4, 2013

Great service- love the coupons,hate the service fees!

Date of experience: November 4, 2013
Cindy P.
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Many choices and easy shopping experience
November 4, 2013

Many choices and easy shopping experience.

Date of experience: November 4, 2013