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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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SD A.
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February 6, 2014

Date of experience: February 5, 2014
devon m.
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The flowers had to arive a day late due to not finding a shop. Part of the cost i paid for delivery should have been refunded.

Date of experience: February 5, 2014
Erica S.
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So far it is great
February 6, 2014

So far it is great. I hope the end product is as beautiful as the displays online. I will recommend your company over **** Flowers if so anyday! Their products do not look like their displays once they arrive...not even close! So I decided to try another company. Please do your best. Thanks.---

Update--my order was delivered and my family loved the finished product. They have always been rather hard to please so I thank you for making them happy!

Date of experience: February 5, 2014
Carol O.
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I didn't like being surprised by the handling charge at the end of the ordering process.

I sent these flowers as a gift. They were delivered on time. My "giftee" reports that the driver was very courteous, and the flowers were fresh and beautiful.

Date of experience: February 5, 2014
Alisha A.
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Great product at a great price
February 6, 2014

Great product at a great price. Will order again...

Date of experience: February 5, 2014
Margaret W.
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Very easy to place order
February 6, 2014

Very easy to place order. Lots of choices for any occasion.

Date of experience: February 5, 2014
charlene W.
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I want to know what the shipping and handling fees are BEFORE I do any such purchasing. THESE FEES are a big part of the budgeting and decision-making process. PLEASE fix this. Otherwise it is seen as sneaky.

Date of experience: February 5, 2014
Timothy C.
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Experience was good but a little concern about price of flowers and then hit with a $** fee. This is my first time using site so will see how order comes out. Thanks. Since the delivery everything was fine and flowers were beautiful. I will be using you all again.

Date of experience: February 5, 2014
Zoe S.
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It was a nice arrangement buy I think it could be better, beautiful like the one in the web page photo. The internet page is nice and friendly but the arrangement don't look like the page.

Date of experience: February 5, 2014
Rosemary K.
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Don't appreciate service fee tacked on at the very last.

Date of experience: February 5, 2014
damien H.
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Thanks so much
February 5, 2014

Thanks so much

Date of experience: February 5, 2014
David A.
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Per the photo on the site versus the product received, a bit underwhelmed for the price point.

Date of experience: February 5, 2014
Lori K.
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It would be helpful to know what the shipping charges are before the final step of the checkout.

Date of experience: February 5, 2014
TN I.
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I liked suggestions, overall feel of site and comfort of knowing same day delivery not a panic situation.

Date of experience: February 5, 2014
Rose U.
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February 5, 2014

Date of experience: February 5, 2014
Maureen B.
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Easy to navigate
February 5, 2014

Easy to navigate

Date of experience: February 5, 2014
tami C.
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Was just very late but it was due to the weather
February 5, 2014

Was just very late but it was due to the weather. Its is ok now

Date of experience: February 5, 2014
Pam K.
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It was a great shopping experience!
February 5, 2014

It was a great shopping experience!

Date of experience: February 5, 2014
Chris S.
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Flower arrangement was no where close to the picture advertised. Ordered the winter rose. Picture was loaded with roses. Actual arrangement had half or less the Roses and lots of fillers. Disappointed on paying $62 for such an arrangement. Offered me $10 off next order which I'll never use for a disappointing display of flowers. I'd shop elsewhere. Go to local florist yourself..

Date of experience: February 5, 2014
Kathrine J.
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Okay so far
February 5, 2014

Okay so far. A little surprised at the "service fee". My daughter, who unexpectedly is in the hospital, cried upon the bears arrival. She said it was perfect since I can't be there with her.

Date of experience: February 5, 2014