From You FlowersReviews 147,207

After searching on about 4 competitor sites that I was more familiar with and being disappointed by the "same old" selection, seemingly high pricing between the flower selection, delivery fees, etc or making all the way through to the end of my selection to get an error notice that my selection / delivery date wasn't available, I stumbled upon your site and within 5 minutes found a beautiful bouquet that was reasonably priced, available for next day delivery with in a very specific time window and received confirmation that it was indeed delivered on time. The recipient was overjoyed!

The options seemed nice, my only concern at this point was the service and handling fee seems high because I do not know for sure what the end product will look like.

Update - 4/9/14 - The day I ordered I had called the customer service department to verify what the $14.99 service charge went towards and he said it was customer satisfaction and in case the florist bills them for additional charges. I still think it is high because you don't know if that amount will even be used. My mom sent me a picture of the plant she received, it didn't look anything like the picture BUT what the local florist delivered was better than the option on your website so this feedback is positive for the florist, they did an excellent job!