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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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gerard U.
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April 15, 2014

Date of experience: April 14, 2014
lorella J.
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April 15, 2014

Date of experience: April 14, 2014
Jody R.
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April 15, 2014

Date of experience: April 14, 2014
spencer U.
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A little pricey but the overall outcome was worth it

Date of experience: April 14, 2014
Margaret H.
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April 15, 2014

Date of experience: April 14, 2014
Janice D.
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April 15, 2014

Date of experience: April 14, 2014
Cassandra G.
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The website was very easy to use
April 15, 2014

The website was very easy to use. Let's hope the flowers are good quality!

Date of experience: April 14, 2014
DARLENE W.
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GREAT!
April 15, 2014

GREAT!

Date of experience: April 14, 2014
Regina R.
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April 15, 2014

Date of experience: April 14, 2014
TomW H.
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Never used your site before, I had to call your customer service 4 different times and everything was screwed up. Worst experience I ever had ordering flowers. You will never get my business again!

Date of experience: April 14, 2014
TERI G.
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Delivery was quick ontime, Even thought the prices could have been a little bit cheaper, I would use this site again.

Date of experience: April 14, 2014
Megan O.
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Informative, easy, quick
April 15, 2014

Informative, easy, quick.

Date of experience: April 14, 2014
Laura M.
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April 15, 2014

Date of experience: April 14, 2014
Rosemarie R.
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This was a very positive experience during a very difficult time. The flowers I ordered were for a funeral. Various family members asked me to select flowers for their order as well. I had some reservation about purchasing flowers on-line, because I had never used your service. But we were pressed for time and decided to take the risk.

We were very pleased with the service, quality of the product and follow up. Thank you for making this process so easy. I will definitely recommend you company to others

Date of experience: April 14, 2014
Anna L.
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I was satisfied with price and on time delivery. Product however was not to my liking. I chose the bargain arrangement, but don't feel like I got something nice for the discounted price. Would have liked a choice of flowers, not the stock fillers that the florist chose, while throwing in a couple of carnations. From now on I will call a florist of my own choosing. This was convenient, but I will not purchase anything like this blindly again.

Date of experience: April 14, 2014
BDorai T.
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April 14, 2014

Date of experience: April 14, 2014
Barry L.
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Customer service handled my problem personally and professionally. Thank you.

Date of experience: April 14, 2014
natalie k.
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April 14, 2014

Date of experience: April 14, 2014
Lorissa B.
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Great Shopping experience
April 14, 2014

Great Shopping experience. Easy and affordable.

Date of experience: April 14, 2014
Kathy B.
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Delivery charges VERY REASONABLE
April 14, 2014

Delivery charges VERY REASONABLE. Same day delivery option is a selling point. Quality of items seems good. The recipients of the basket were thrilled with it! The quality of items, and presentation were excellent. This was the best "same day delivery" gift I have ever sent. Thank you.

Date of experience: April 14, 2014