On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy website, just hope the flowers live up to the picture. I sent the flowers as a sympathy arrangement and was told they were absolutely beautiful. Thank you.
Wish the handling charge wasn't so expensive. The two account reps that helped me straighten out a few glitches at the Florists' end were fabulous! Very impressive and although there were a few problems, both followed up as I asked and the three recipients of the arrangement were thrilled with them. I have opened an account online and I plan on using you exclusively as my "Go-To" online Flower Company!
I can't leave you a video because although I have brushed my teeth today and washed my face, I haven't combed my hair and I am still in my nightgown. Believe you, me -- not filming a video of me - well, consider it a hugh favor I have given you.
The delivery time issue was not the fault of "fromyouflowers", but that of the delivery service in the Missoula, MT area which stopped delivering on Sunday. I don't have a problem with that either, it was just the expectation that was not realized. I will be aware of that limitation in the future and order accordingly.
The upgrade that "fromyouflowers" provided was generous and caused my elderly friend to cry with happiness and enjoyment. So, thank you for your great service, and I will be happy to order from you in the future. Lynne Summers
Sister said flowers are Beautiful
I had issue with added price but after 2 replys i got correct price they made advertised price good but took 2 atempts to get it RIGHT
Easy site to use. Quick. Good photos. Didn't have to wade through a bunch of unecessary screens.
I have completed the survey based on a second delivery of flowers. The first delivery was totally unacceptable and a complete embarassment to me. Thank you for correcting this by sending another arrangement which was absolutely gorgeous and exactly what I had ordered.
I found something that I liked after much searching. I thought that most of your offerings looked the same and were boring. The reason that I would not necessarily recommend the site to others but would return is that I receive a corporate discount here.
Thank you for doing a great job with your customer service. Some things are out of your control, but you worked hard to resolve the issues. Your staff contacted me right away to let me know there was an issue and did everything they could to make up for it. Thanks again.
Very clear and easy
Overall very good, I'd have liked to have added a happy birthday balloon to the order, but that option wasn't available against the particular bouquet I ordered.
Appreciate same day service!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members