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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Brian G.
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Overall pleased
April 18, 2014

Overall pleased. The Service/Handling fee at checkout was an unpleasant surprise!

Date of experience: April 18, 2014
Zachary D.
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I never like when all the extra charges appear at the very end of purchase. It's so demotivating

Date of experience: April 18, 2014
Jim E.
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April 18, 2014

Date of experience: April 18, 2014
Lynn H.
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April 18, 2014

Date of experience: April 18, 2014
Susan A.
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April 18, 2014

Date of experience: April 18, 2014
Jo S.
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I considered changing my order from "Deluxe" to "Premium" after seeing how much the order was going to cost me overall (delivery) but editing my floral arrangement did not appear to be an option. Also, I could have used a few more spaces on the signature line to include everyone's names properly.

The "Deluxe" option had additional flowers as promised but the vase changed and the overall look was different than the original option.

I would probably order again from this site but I would stick with the arrangement in the photo in hopes of getting exactly what I want.

Date of experience: April 18, 2014
ANITA F.
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ONCE I KNOW THE TIME MY ORDER IS DELIVERED I CAN RATE MY EXPERIENCE...THANK FOR DELIVERING MY REQUESTED ORDER IN A TIMELY MANNER.

Date of experience: April 18, 2014
Anna P.
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Fast and easy!
April 18, 2014

Fast and easy! Thanks!

Date of experience: April 18, 2014
Wings O.
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So far fine...
April 18, 2014

So far fine...however; check back with me when delivered. That is more important to be...the ordered product making it to the destination!

The order made it to the destination I sent to with great time! I have not heard yet from the one who received the centerpiece if it is as pictured, condition, etc...that's why it's hard to give a 4/5 star rating on the product since I don't know yet. You may check back with me next week so I can review the 3 star rating.

Date of experience: April 18, 2014
Lynn P.
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April 18, 2014

Date of experience: April 18, 2014
Michelene S.
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After my initial problem, customer service responded quickly and allayed my fears.

Date of experience: April 18, 2014
Iris M.
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Very smooth!
April 18, 2014

Very smooth!

Date of experience: April 18, 2014
pablo U.
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Fast and easy
April 18, 2014

Fast and easy

Date of experience: April 18, 2014
Daylene P.
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We were given many complaints for the flowers we sent.they were more beautiful then any of the others that they were there and we paid less

Date of experience: April 18, 2014
Paula K.
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April 18, 2014

Date of experience: April 18, 2014
Stefano U.
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Arrived one day later and without plant food
April 18, 2014

Arrived one day later and without plant food.

Date of experience: April 18, 2014
Kim K.
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Very expedient service
April 18, 2014

Very expedient service. I did not see the flowers, personally, but am told they are beautiful.

Date of experience: April 18, 2014
Yessenia S.
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April 18, 2014

Date of experience: April 18, 2014
Kimberly S.
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April 18, 2014

Date of experience: April 18, 2014
MaKesha C.
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April 18, 2014

Date of experience: April 18, 2014