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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Glenda C.
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My shopping experience was easy on your site but the order did not arrive nor did I get personal responses to my email inquiries. The first customer service rep I spoke to on my first call was rather rude and unhelpful. I was not pleased. On my second call I got ahold of a customer service rep that was wonderful, understanding, helpful and dealt with the problem in a courteous, understanding and professional way and resolved the problems and made it right. Her name was Jamie...I was very pleased, her customer service skills are superior! If it wasn't for her I would never return to this site of refer anyone. CSR's like Jamie are what makes businesses thrive.

Date of experience: April 20, 2014
Mindi B.
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Flowers looked wilted
April 20, 2014

Flowers looked wilted.

Date of experience: April 20, 2014
Dennis W.
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April 20, 2014

Date of experience: April 20, 2014
Mary J.
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Flowers were delivered for out of town relative. They loved them.

Date of experience: April 20, 2014
Marlin P.
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I liked everything except the service charge amount displayed upon checkout--could've been more "upfront". Recipient was very pleased and that's what matters most.

Date of experience: April 20, 2014
Ann A.
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Quick and easy
April 20, 2014

Quick and easy. Many thanks

Date of experience: April 20, 2014
Cathie Q.
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Lots of choices, great prices
April 20, 2014

Lots of choices, great prices

Date of experience: April 20, 2014
Teri C.
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This is the best flowers site I've ever experienced! Prices are great and the service is exceptional! Thank you "fromyouflowers.com"!

Date of experience: April 20, 2014
Laurie O.
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April 20, 2014

Date of experience: April 20, 2014
Bernice A.
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So far so good...
April 20, 2014

So far so good...this is my second order.

Date of experience: April 20, 2014
CINDY M.
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LOTS TO CHOOSE FROM.VERY AFFORDABLE.VERY BEAUTIFUL ARRANGEMENTS. Flower arrangement was a little bit smaller than expected.

Date of experience: April 20, 2014
Amy S.
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April 20, 2014

Date of experience: April 20, 2014
Joan V.
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April 20, 2014

Date of experience: April 20, 2014
Randy K.
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The website was easy to use
April 20, 2014

The website was easy to use. My only issue was I paid for the expedited delivery and it arrived 4+ hours after the promised time. I received a refund on the delivery charge, but doesn't seem like enough... I'm disappointed this time.

Date of experience: April 20, 2014
Shelly R.
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It was nice to be able to have them delivered in such short notice. The recipient was quite pleased & said they were beautiful.

Date of experience: April 20, 2014
Alexei X.
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April 20, 2014

Date of experience: April 20, 2014
Rick W.
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Easy & great!
April 20, 2014

Easy & great!

Date of experience: April 20, 2014
Ronda O.
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Really fast informative Excellent website
April 20, 2014

Really fast informative Excellent website. I was disappointed that my friend received the flowers at 10pm at night
The quality of the flowers website and price were great just the late delivery is my only complaint.

Date of experience: April 20, 2014
Anita H.
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So far so good but order was just placed and hasn't been delivered yet. Don't know the actual product quality. Will follow up with recipient.

Heard from the recipient who loved the arrangement. Received the flowers as scheduled. Will definitely use this vendor again.

Date of experience: April 20, 2014
Pam H.
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April 20, 2014

Date of experience: April 20, 2014