Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

New York
1 review
1 helpful vote
Follow Jennifer G.
Unfollow Jennifer G.
Share Review
Report Review

I regretfully could not travel to Florida for my great Aunt's funeral because I'm in my third trimester of pregnancy. So I sent an arrangement to be delivered to the funeral home in lieu of my family.

My mom called me an hour into the wake at 5pm to tell me the flowers never arrived. I called, they said they "missed the order" and would deliver to the home address within an hour. Also never happened. By my 3rd call I requested a full refund.

They offered to redeliver in a few days for 50% off. Seriously? You missed a funeral twice in one day, and I'm supposed to trust you to get it right in a few days? And I would have never known had my relatives there not told me!

Total scam. I wonder how many other people don't realize their flowers were never delivered on that special occasion.

Date of experience: April 25, 2014
Susannah W.
0 reviews
0 helpful votes
Follow Susannah W.
Unfollow Susannah W.
Share Review
Report Review

...
April 26, 2014

Date of experience: April 25, 2014
Ryan M.
0 reviews
0 helpful votes
Follow Ryan M.
Unfollow Ryan M.
Share Review
Report Review

Have to start all over if you want to revise the couple words allowed on a card if you go to next screen. No back clicking is a pain!

Date of experience: April 25, 2014
SUSAN S.
0 reviews
0 helpful votes
Follow SUSAN S.
Unfollow SUSAN S.
Share Review
Report Review

So far so good
April 26, 2014

So far so good. I just hope the flowers look good. I always have people send me a picture of them so I can see what was actually delivered

Date of experience: April 25, 2014
Michele C.
0 reviews
0 helpful votes
Follow Michele C.
Unfollow Michele C.
Share Review
Report Review

...
April 25, 2014

Date of experience: April 25, 2014
Kery M.
0 reviews
0 helpful votes
Follow Kery M.
Unfollow Kery M.
Share Review
Report Review

It was OK, though they couldnt deliver on the same day

Date of experience: April 25, 2014
Janet B.
0 reviews
0 helpful votes
Follow Janet B.
Unfollow Janet B.
Share Review
Report Review

So far so good,can't wait to hear from recipient,I was impressed that customer service called when they could not do the SAME DAY DELIVERY.
When the flowers arrived and I was sent a pic from the recipient thanking us,but I was very disappointed by what I saw,,,the flowers were not the same as the pic online and the bow was very small and looked not to be beautiful as the one online. The recipient was given a $5.00 gift card as an apology for the late delivery.

Date of experience: April 25, 2014
Miranda C.
0 reviews
0 helpful votes
Follow Miranda C.
Unfollow Miranda C.
Share Review
Report Review

My girlfriend absolutely fell in love with the flowers when she received them. She loves them! They're more beautiful than I expected! Thank you!

Date of experience: April 25, 2014
heather h.
0 reviews
0 helpful votes
Follow heather h.
Unfollow heather h.
Share Review
Report Review

Quick easy
April 25, 2014

Quick easy

Date of experience: April 25, 2014
Ed K.
0 reviews
0 helpful votes
Follow Ed K.
Unfollow Ed K.
Share Review
Report Review

...
April 25, 2014

Date of experience: April 25, 2014
Dave T.
0 reviews
0 helpful votes
Follow Dave T.
Unfollow Dave T.
Share Review
Report Review

The flowers ordered were not the same as what I received, they were the smaller version (still very nice). I also paid for the morning delivery and they didn't arrive until 1-1:30pm. Not sure if I would use this service again.

Thanks

Date of experience: April 25, 2014
Sherry H.
0 reviews
0 helpful votes
Follow Sherry H.
Unfollow Sherry H.
Share Review
Report Review

I did not know there would be an extra 14.99 added to my order. That is an insane delivery charge.

Date of experience: April 25, 2014
Jessica s.
0 reviews
0 helpful votes
Follow Jessica s.
Unfollow Jessica s.
Share Review
Report Review

...
April 25, 2014

Date of experience: April 25, 2014
Ruby R.
0 reviews
0 helpful votes
Follow Ruby R.
Unfollow Ruby R.
Share Review
Report Review

...
April 25, 2014

Date of experience: April 25, 2014
Kaan T.
0 reviews
0 helpful votes
Follow Kaan T.
Unfollow Kaan T.
Share Review
Report Review

Good
April 25, 2014

Good

Date of experience: April 25, 2014
Jackie K.
0 reviews
0 helpful votes
Follow Jackie K.
Unfollow Jackie K.
Share Review
Report Review

...
April 25, 2014

Date of experience: April 25, 2014
Kathleen C.
0 reviews
0 helpful votes
Follow Kathleen C.
Unfollow Kathleen C.
Share Review
Report Review

I went to your site after visiting two others
April 25, 2014

I went to your site after visiting two others. They were not as user friendly. My sister received her flowers earlier than expected after I made a service call asking if they could get them to her before 2:00. They were delivered much earlier. She sent me a picture of them and the bouquet is georgous. She loves iris's. The spray was much bigger than I expected for the most economic price I paid. Thank you so much!

Mother's Day is almost upon us and I have already picked out the flowers I want for a dear friend of mine. Again, thank you. I'll be referring your site to others.

Thanks for being a blessing and bringing smiles to many.

Date of experience: April 25, 2014
Laurie X.
0 reviews
0 helpful votes
Follow Laurie X.
Unfollow Laurie X.
Share Review
Report Review

Easy to order, excellent selection
April 25, 2014

Easy to order, excellent selection. Supervisor from customer service very helpful and courteous.

Date of experience: April 25, 2014
Syntyche Z.
0 reviews
0 helpful votes
Follow Syntyche Z.
Unfollow Syntyche Z.
Share Review
Report Review

...
April 25, 2014

Date of experience: April 25, 2014
Beth U.
0 reviews
0 helpful votes
Follow Beth U.
Unfollow Beth U.
Share Review
Report Review

Easy, thanks
April 25, 2014

Easy, thanks.
Flowers delivered were smaller and less attractive than what I thought I was ordering.

Date of experience: April 25, 2014