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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Amy F.
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May 30, 2014

Date of experience: May 29, 2014
Jessica M.
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Really enjoyed shopping here
May 30, 2014

Really enjoyed shopping here

Date of experience: May 29, 2014
Amy G.
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May 30, 2014

Date of experience: May 29, 2014
Erin H.
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May 30, 2014

Date of experience: May 29, 2014
sammy G.
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May 30, 2014

Date of experience: May 29, 2014
Lucy R.
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This is proving to be a very convenient means of ordering all types of arrangements. I've ordered "get well", funeral, and "thinking of you" arrangements so far and overall quite pleased with this service.

Date of experience: May 29, 2014
Dianne M.
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Wow--so easy beautiful arrangements!
May 30, 2014

Wow--so easy beautiful arrangements! Hopefully, they will look as well when they are received! Would love that!

Date of experience: May 29, 2014
Jorge m.
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After asking for a delivery after 3PM they arrived at 4 PM excellent service.

Date of experience: May 29, 2014
Diane S.
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Good experience
May 30, 2014

Good experience.
I received an e-mail on 5/29/14 at 4:23 pm saying the order was delivered. I will be able to check the quality when I go tomorrow. Thank you.

Date of experience: May 29, 2014
Lori P.
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The over
May 30, 2014

The over

Date of experience: May 29, 2014
matt j.
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I was amazed how gorgeous the flowers were my lady was quite impressed and amazed how beautiful they were as long as she was happy with them I'm happy with them thanks for everything will use y'all again

Date of experience: May 29, 2014
connor c.
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May 30, 2014

Date of experience: May 29, 2014
Richard S.
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May 30, 2014

Date of experience: May 29, 2014
Dian N.
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May 30, 2014

Date of experience: May 29, 2014
WENDY P.
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The website was very easy to manuever and ordering was also very easy. Was very happy with how quickly the flowers were delivered on the same day. Thank you for you service.

Date of experience: May 29, 2014
SHARON W.
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So far so good
May 30, 2014

So far so good. Hoping the flowers are as nice as they are shown and are what is shown, so many times I have ordered flowers online since I live so far away from my family and they end up being nothing close to what I ordered.

Sure enough the original flowers that we delivered were nothing close to what I ordered. I contacted customer service via email and they responded very quickly and offered to replace the arrangement. The second arrangement was right on the money and I was so pleased for the awesome customer service from From You flowers. As far as the florist they used, they are actually a very reputable florist in that area and it was extremely sad for the first arrangement to look the way it did and then the very next day be able to provide the arrangement that I originally wanted. Something did not seem right about that. Also after they delivered the second arrangement, the Florist called my daughter and said they were coming to pick up the first arrangement. I found this very weird, why didn't they pick it up when they delivered the second arrangement? Anyhow no reflection on From You Flowers.

Thanks so much for the great customer service!

Date of experience: May 29, 2014
josh N.
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May 30, 2014

Date of experience: May 29, 2014
David C.
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Misleading COST!
May 30, 2014

Misleading COST!

Date of experience: May 29, 2014
Mark R.
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May 30, 2014

Date of experience: May 29, 2014
carl Q.
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May 30, 2014

Date of experience: May 29, 2014