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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Joie D.
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I was very impressed with this service!
May 31, 2014

I was very impressed with this service! They are fast and worked with me to find a price I was comfortable with. When I called customer service they picked up in two rings, and the flowers showed up in just a few hours! Not to mention the fact that my sister was super happy with the bouquet! Great job all around.

Date of experience: May 30, 2014
Doris M.
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All great!
May 31, 2014

All great!

Date of experience: May 30, 2014
CGoad C.
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User friendly website-I sent flowers to someone through my workplace so I wouldn't necessarily know the person received them. I received an email that the flowers were delivered.

Date of experience: May 30, 2014
Aprile F.
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I thought the delivery prices were a bit high, but the product and services are nice.

Date of experience: May 30, 2014
leslie E.
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May 31, 2014

Date of experience: May 30, 2014
bagya L.
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May 31, 2014

Date of experience: May 30, 2014
Katie E.
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May 31, 2014

Date of experience: May 30, 2014
Martin B.
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May 31, 2014

Date of experience: May 30, 2014
Kate G.
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May 31, 2014

Date of experience: May 30, 2014
Jennifer S.
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May 31, 2014

Date of experience: May 30, 2014
Teddy S.
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I myself did not see the flowers, but a co-worker told me that they were gorgeous.

Date of experience: May 30, 2014
Norah U.
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May 31, 2014

Date of experience: May 30, 2014
andrea l.
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It was misleading to charge me for same day then try to charge me again for guaranteed same day in 4 hours.

Date of experience: May 30, 2014
Lynnette K.
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The bill was 27.99 you are charging me 42.98

Date of experience: May 30, 2014
Noelle L.
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First time using this to send flowers to US from Ireland. Have not had feedback re quality but service has been second to none.

Date of experience: May 30, 2014
Stacey S.
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May 31, 2014

Date of experience: May 30, 2014
Ashley S.
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May 31, 2014

Date of experience: May 30, 2014
Deborah E.
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May 31, 2014

Date of experience: May 30, 2014
Shirley C.
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Although the plant I ordered was nice, I believe it was far too expensive for the size of the plant. I had to contact customer service regarding my order. The representative I spoke with was exceptionally polite and helpful.

Date of experience: May 30, 2014
New Hampshire
1 review
0 helpful votes
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I originally ordered an arrangement to go to a Boston hospital. Right after I submitted the order I was informed that the recipient was being released. I called Fromyouflowers within 10 mins of placing my order to have it rerouted... to which they told me it would be no problem. The new address was in NH and I thought all was good as I've sent flowers to this address over 10 times. After my promised 'next day delivery before noon' I received an email and call from FYF saying 'due to the remoteness of the location they were not able to service the order that day'. They did refund me but I was disappointed.

Date of experience: May 30, 2014