On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I will have to see the flowers first
I enjoyed shopping here and it helped that I got free shipping.
Please send me an email after the flowers are delivered and received by the recipient.
Thanks
I WAS VERY DISAPPOINTED THAT THE RECEIVER OF THE ORDER COULD BARELY MAKE OUT FROM WHOM THE ARRANGEMENT WAS SENT, DUE TO THE HANDWRITTEN CARD THAT WAS ATTACHED. THE HANDWRITING OR PENMANSHIP WAS NOT VERY LEGIBLE. THE CARD APPEARED TO HAVE BEEN HANDWRITTEN EITHER IN A HURRY, OR WITHOUT REGARD FOR NEATNESS...THE LINING UP OF WORDS IN SETENCES WAS CROOKED, AND SOME OF THE LETTERING COULDN'T BE MADE OUT BY THE RECIPIENT, OR MYSELF, FOR THAT MATTER.
OVERALL, THE FLOWER ARRANGEMENT, AND GIFT BASKET WAS VERY NICE. I WOULD USE THIS SERVICE AGAIN, BUT ONLY WITH SPECIFICATIONS THAT EITHER THE CARD IS TYPE WRITTEN, OR PROOF READ BEFORE SENDING.
Loving it hope to get a better discount soon
LISTEN TO THE REVIEWS AND BELIEVE THEM! Flowers not delivered same day as per my order and my payment - simple as that. Called to cancel the order and they would not until they could verify no delivery occurred. That was fine by me and made sense. But, I called back when they failed to call me back when they said they would and had a different customer service rep who indicated the store they used opened at 10 00 am, as opposed to 9:30 am as I was told by a different cust. Service rep. At that point they were just covering their you know whats. Daughter's birthday came and went, had to let her know I had attempted to send flowers to see if she got them, so the surprise was pointless. Day late after the actual birthday doesn't cut it for me.
After the bad experience with the received product I contacted you guys and you made it a little better.
Easy and affordable
Outstanding customer service. There was an issue, it was resolved immediately. Will definitely order from again. Thank YOU! You made a very sick little girl smile for the first time in weeks. She went to sleep cradling the bear.
Would be nice to know what the difference is between regular, deluxe and premium...otherwise, very easy to order, pix are beautiful.
She loved them and arrived in a timely manner. Thanks
The overall experience was excellent.
Interaction with customer service was professional, courteous, and responsive.
The recipients reported that the gift basket was impressive and looked wonderful.
I was particularly appreciative that fromyouflowers provided a 15% refund and a gift certificate because they were unable to find a florist shop that provide the advertized same-day delivery.
I would be inclined to use this company again.
However, I was disappointed that the service/delivery fee was not provided on the website until after payment information was entered.
Great site! Thanks for doing a good job, in making my shopping experience awesome!
I ordered all carnations but got only half carnations and half mixed other flowers. They were supposed to be all pinks and reds but got white and green flowers mixed in with the carnations that I did get.I ordered the very berry carnations because that's what my sister likes. She did not get what I ordered.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members