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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Ruth S.
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June 19, 2014

Date of experience: June 18, 2014
Marlene T.
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It was very satisfying except I could not get all the message on the card I wanted to say. For some reason It would just wipe out the letters as I tried to key them in.

Date of experience: June 18, 2014
Mandy S.
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The customer service team was really friendly
June 19, 2014

The customer service team was really friendly.

Date of experience: June 18, 2014
eric S.
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Was fast and easy i am so pleased i was not able to see the flowers in person as the were for a funeral and i was out of town but my daughter attended and said they were the nicest and fullest piece there. I was so happy to hear what a great job you did,thank you so much

Date of experience: June 18, 2014
K R.
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I was very happy with the arrangement that was delivered. My friend loved her flowers! I ordered at the last minute and was pleased to find the expedited order option so that the delivery could (and was) made within four hours of it being placed.
I paid a fair price and it was as pretty as shown on the website. I will likely use your company again in the future.

Date of experience: June 18, 2014
michelle p.
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June 19, 2014

Date of experience: June 18, 2014
diane m.
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The flowers were late, after I paid extra to have them delivered before a certain time. They looked NOTHING like they did on the website. The flowers were old and beat up looking, no ribbon on the vase (which it said it had) and all the same color (the picture had three different types of flowers and three different colors of flowers). I paid $14.99 for a handling fee and $4.99 to ship earlier. $20 I think could have been spent on better flowers had I went somewhere else.

Date of experience: June 18, 2014
Zack M.
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Flowers were 2 hours late
June 19, 2014

Flowers were 2 hours late. Quality was ok. Vase was not as described online. Fromyouflowers gave me a $20 gift card for my trouble which was acceptable but not great. I would have preferred a full refund or gift card for the full amount of my purchase.

Thanks!

Date of experience: June 18, 2014
Ying K.
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Simple and easy to find the flowers i'm looking for. The florists didn't have the exact flowers but I got a phone call to let me know. The flowers that was delivered was still very lovely.

Date of experience: June 18, 2014
Linda B.
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Easy to search website
June 18, 2014

Easy to search website. Good selection.

Date of experience: June 18, 2014
Patrick N.
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Free shipping/handling clinched this order!
June 18, 2014

Free shipping/handling clinched this order!

Date of experience: June 18, 2014
Tami M.
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I was told I would get them same day!
June 18, 2014

I was told I would get them same day! That's the reason I ordered from them, then I didn't get them till 2 days later. I feel I should have received at least half off. Instead I got back 2.99 and a Giftcard for 12.00 to their place... Not happy!

Date of experience: June 18, 2014
Rene K.
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Super easy site and order process!
June 18, 2014

Super easy site and order process! Flowers were nice and delivery was flawless!

Date of experience: June 18, 2014
eric m.
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June 18, 2014

Date of experience: June 18, 2014
Katie M.
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She loved the bouquet!
June 18, 2014

She loved the bouquet! I am soooo pleased!

Date of experience: June 18, 2014
David J.
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Very easy site to use and a good selection of product at competitive prices. Local florist did not have the special purple can vase, which was dissapointing.

Date of experience: June 18, 2014
Rose M.
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Was good
June 18, 2014

Was good

Date of experience: June 18, 2014
Crystal D.
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June 18, 2014

Date of experience: June 18, 2014
LisaZ F.
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The arrangement was absolutely beautiful with fresh flowers.

However, the delivery was late. I paid for expedited delivery by 12pm, but didn't receive the arrangement until AFTER the 2pm viewing began. I was definitely NOT satisfied with that since this was for my Father-In-Law.

I would recommend FromYouFlowers to anyone who isn't hesitant to order on line. But after this, I will not order on line again.

Date of experience: June 17, 2014
Brandy H.
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June 18, 2014

Date of experience: June 17, 2014