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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kaye D.
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Was surprised with the service and handling charge that was added after entering payment details, and just before reviewing order - this should be listed at the beginning! However, the product was delivered quickly and the recipient was very very happy with the product.

Date of experience: June 19, 2014
eileen F.
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June 19, 2014

Date of experience: June 19, 2014
Jacquelin A.
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June 19, 2014

Date of experience: June 19, 2014
Lee A.
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June 19, 2014

Date of experience: June 19, 2014
Loch Q.
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June 19, 2014

Date of experience: June 19, 2014
Kelly X.
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June 19, 2014

Date of experience: June 19, 2014
Ann C.
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Have used before and was pleased
June 19, 2014

Have used before and was pleased- return customer

Date of experience: June 19, 2014
Trapper G.
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Great easy and fast
June 19, 2014

Great easy and fast

Date of experience: June 19, 2014
Travis G.
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Nearly 20.00 in service fees is deceptive
June 19, 2014

Nearly 20.00 in service fees is deceptive. Put it in the sale price.

Date of experience: June 19, 2014
Terence M.
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You've made it fast and easy, thanks!
June 19, 2014

You've made it fast and easy, thanks!

Date of experience: June 18, 2014
Clifford H.
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Always there for me!
June 19, 2014

Always there for me!

Date of experience: June 18, 2014
william N.
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June 19, 2014

Date of experience: June 18, 2014
Susan R.
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Very easy, good discount, many choices
June 19, 2014

Very easy, good discount, many choices.

Date of experience: June 18, 2014
bruce Y.
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The stuff animal was little torn
June 19, 2014

The stuff animal was little torn

Date of experience: June 18, 2014
Deb M.
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June 19, 2014

Date of experience: June 18, 2014
Paul M.
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Excellent service and web site very easy to use.

Date of experience: June 18, 2014
DESIREE E.
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WELL I ACTUALLY HAVE ORDERED FROM YOU BEFORE AND I WAS VERY HAPPY WITH THE WHOLE PROCESS.I KNOW THAT I WILL BE SATISFIED ONCE AGAIN.THANK YOU VERY MUCH!

Date of experience: June 18, 2014
Patricia S.
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I received flower confirmation delivery on June 18th and my flowers were supposed to be delivered on June 16th so I'm not sure if they got there on the day I ordered them.

Date of experience: June 18, 2014
Merrilee B.
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On time delivery is the most important thing when ordering flowers. I requested same day delivery, plugged in the zip code, and paid extra to insure delivery within 4 hours. Later I was informed that the flowers would not be delivered until the following day because there was a shortage of florists in my delivery area. While I was given an upgrade it's a case of too little too late especially when the delivery on the next day was not made a priority but was left until approx. 2:30 pm causing me to make yet another customer service call to find out whether or not the flowers would be delivered. What is the point of asking the zip code before allowing the order if you're not confirming availability of florists within that area before taking the customer's order/money?

Date of experience: June 18, 2014
Jamison D.
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Far more expensive than it should be
June 19, 2014

Far more expensive than it should be.
I have not seen the flowers yet, but will update feedback after I see them.

Flowers were fresh and nicely arranged. Nice product. Quick delivery. But quite expensive.

Date of experience: June 18, 2014