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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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R L.
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The fruit, cheese and cracker basket was delivered as advertised. I will definitely use this company again.

Date of experience: July 18, 2014
Charles R.
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...
July 18, 2014

Date of experience: July 18, 2014
Helen N.
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Great selections of products and easy to navigate on the site.

Date of experience: July 18, 2014
Rick r.
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E
July 18, 2014

E. Delivery was one day late, otherwise the product was exactly as ordered!

Date of experience: July 18, 2014
Errol S.
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Shopping was nice and easy, the delivery time was great. A little on the pricey side, but the overall experience was good

Date of experience: July 18, 2014
Francena M.
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You should include the handling charge with the shipping charge instead of waiting until the order is almost finished processing. Unfortunately, there is no quick way to learn if the flowers were delivered or not, so I am trusting your information. The recipient is in an assisted living situation without access to a phone, and I hear from her only when she can get a family member to write a letter for her.

Date of experience: July 18, 2014
Virginia R.
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...
July 18, 2014

Date of experience: July 18, 2014
Barbara W.
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I wanted to amend my order and did not have the opportunity to do so and it ended up costing more.

Date of experience: July 18, 2014
paul C.
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Usually painless shopping and reliable service on the other end...

Date of experience: July 18, 2014
casey V.
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It was fast and easy
July 18, 2014

It was fast and easy. Delivered in a timely fashion. I am however not too thrilled with the flowers themselves. I thought I would be getting something a little bit more worth the $30+ I spent.

Date of experience: July 18, 2014
Laura R.
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July 18, 2014

Date of experience: July 18, 2014
Susan C.
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Thank you for sending me a coupon for free delivery. That made all the difference for us. we were then able to purchase the flowers we truly wanted. We were very surprised at how expensive the delivery charge is in that area.

Date of experience: July 18, 2014
Randilynn S.
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It was an okay shopping experience
July 18, 2014

It was an okay shopping experience. I ordered it for same day delivery, but that wasn't the case. When I called and asked them to just send it the next day, they upgraded my regular order to an deluxe order, free of charge. And refunded my same day delivery fee.

Date of experience: July 18, 2014
Chris E.
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Service and Handling charge is out of line and extremely high.

Date of experience: July 18, 2014
Carlos M.
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Quick, simple, easy
July 18, 2014

Quick, simple, easy. Thank you.

Date of experience: July 18, 2014
mark w.
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I was not pleased to see a $15 handling fee tacked on at the end. I think that is a cheap shot and that if you are going to charge that you need to say it up front.

Date of experience: July 18, 2014
aoife l.
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...
July 18, 2014

Date of experience: July 18, 2014
z K.
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July 18, 2014

Date of experience: July 18, 2014
Joe D.
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Hate that the shipping and handling charges don't appear in cart, they get sneaked in on final screen. Why?

Date of experience: July 18, 2014
oscar t.
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Good
July 18, 2014

Good

Date of experience: July 18, 2014