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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I ordered flowers for my mother in laws birthday. They didn't come on her birthday. I called twice and finally someone said they would send them the next day! I was so disappointed because the next day was NOT her birthday. The flowers came the next day, and were NOT what I ordered. The roses were dying and no lilies were in the bouquet. Over all it was a horrible experience and such a pain to have to call so many times. I requested my money back and am hoping you guys follow through. I honestly won't be trying your service again nor will I recommend it. A business should do what they say and should be there for the customer 100% not put them on gold for 15 minutes and be rude. I sincerely hope you guys don't do business like this regularly.
I use you all the time... Always can rely on you for good service and beautiful product!
Was fast and easy to use the system! Look forward to seeing the flowers that being delivered.
I did not receive my order on time due to adding a box of chocolates to my order. I did contact customer service right after I was requested to do so, but there was a technical difficulty between fromyouflowers.com and the local store getting it to my intended person. They did remedy it and the person received it the next day.
I am dissatisfied with delivery services and the customer service that I received. I ordered the flowers over 4 days in advance so that I would not experience any problems and all I got where problems. They did not deliver the flowers and I paid for expedited service and when I requested a callback from customer service I did not receive a callback I had to call them back to check on the status. I will never shop with them again.
I ONLY RECEIVED AN EMAIL STATING THAT THE FLOWERS WERE RECEIVED - I DID NOT ACTUALLY SEE THEM I ONLY ORDERED THEM TO BE DELIVERED.
I HAVE A DISCOUNT FROM MY EMPLOYMEE, THAT IS WHY I PURCHASED THROUGH YOUR COMPANY.
THANK YOU
Process was easy
Great!
Simple and quick!
The flowers she received where nothing like the pictures showed she received a VERY simple bouquet in a vase that was not at all worth what I paid! Very disappointed! The web site was easy to use and was delivered on time.
I cannot express enough how excellent the service was. FromYouFlowers have excelled in quality and service. Although I probably wont be a regular customer, as I live in UK, I can highly recommend FromYouFlowers,a credit to the industry. Thank You:-)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members