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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Mirna P.
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Good Job!
September 12, 2014

Good Job!

Date of experience: September 12, 2014
Alice M.
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Many excellent selections to choose from, user friendly website, reasonable prices.

Date of experience: September 12, 2014
matt r.
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I appreciate the free shipping since I am broke and trying to buy my mom some nice birthday roses

Date of experience: September 12, 2014
Jeanetta W.
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I feel as though the $15.00 reward that I had didn't even the balance, if the flowers I had choose was 19.99, and I applied my 15.00, I still had to pay 19.98, to me it was not a difference in the price.

Date of experience: September 12, 2014
Maggie s.
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I'm really upset at the way you handled your service fees. It was get dishonest and sleezy. You showed screen after screen of the price and never mentioned the (obviously standard) fee. I don't mind paying for handling but when you're tricky and conniving like, that it is rude and will stop me from returning to your site in the future. It is no small charge and at that point I've spent 20 minutes building my order and entering my information and there was no easy way to remove items from my order without starting over... I think you are aware of this and it is you intention. I place many flower orders and lovely site otherwise but for this reason I will not return.

Date of experience: September 12, 2014
M D.
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If your service is as great as your web site then I will recommend you to everyone I know! I cannot confirm what you are asking since I am the one that sent the flowers and candy to a friend, Bernice Dole. For nearly $150, I hope the plant was huge and healthy. You will have to contact Bernice at *******135. If you want her to use your services you have to please her.

Thank-you for your inquiry,
M Dawn Frederick (sender)

Date of experience: September 12, 2014
Shana B.
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September 12, 2014

Date of experience: September 12, 2014
Sarah H.
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September 12, 2014

Date of experience: September 12, 2014
Patti Y.
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I had a hard time trying to place this order because originally I was using my son's card (with his permission)

Date of experience: September 12, 2014
Noel F.
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Easy to use site, and best prices I found!
September 12, 2014

Easy to use site, and best prices I found! Great experience, and flowers made my loved one smile =)

Date of experience: September 12, 2014
Jennifer G.
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I would suggest to include the size of the arrangement to know what you are paying for. Especially the difference between sizes.

Also, how am I supposed to know all these answers to the survey questions if I ordered the arrangement for someone else? I have no idea what it looks like, the delivery time, etc.

Date of experience: September 12, 2014
katie J.
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I spent over $50 for something much smaller then what the picture showed on your website. Next time I will buy from a different company

Date of experience: September 12, 2014
Rhonda G.
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Flowers were beautiful!
September 12, 2014

Flowers were beautiful!

Date of experience: September 12, 2014
pat s.
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Was very pleased you offered me free delivery
September 12, 2014

Was very pleased you offered me free delivery

Date of experience: September 12, 2014
Ty C.
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Great prices, easy to use site
September 12, 2014

Great prices, easy to use site.

Date of experience: September 12, 2014
Doug W.
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Great Thanks
September 12, 2014

Great Thanks

Date of experience: September 12, 2014
Marc J.
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I ordered a funerary flower arrangement for a great friend who just passed away. I ordered in the morning and the flowers arrived later that day as promised. The flowers were greatly appreciated. Excellent service from fromyouflowers.com.

Date of experience: September 12, 2014
Nicole Y.
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A service fee almost the same price as the flowers?
September 12, 2014

A service fee almost the same price as the flowers? That's kind of frustrating. Not to mention two additional fees for taxes and same day delivery, so add them all together and the fees ARE more than the flowers I purchased...and after paying the extra charge to be delivered on the same day, they arrived a day late.

Date of experience: September 12, 2014
Kathy S.
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September 12, 2014

Date of experience: September 12, 2014
Natalie G.
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September 12, 2014

Date of experience: September 12, 2014