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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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You gave me shipping but took my discount away. I paid for the deluxe arrangement and my arrangement looked nothing like what I ordered. Extremely disappointed for the price I paid
Wonderful selection to choose from. Web site is extremely user friendly:-). The flowers arrived on time and exceeded my expectations.
I had to redo this order three times before I could receive the free shipping, but I love the site and I will be recommending others
Thank you
I did not complete my order once I found out about the service fee. I was then sent an email offer to waive the fee. Luckily I was still in need of flowers
I can't believe that your company has the nerve to send me a survey asking me about my experience. My friend received the wrong bouquet. I emailed you company to advise that the wrong bouquet was ordered and I was advised that a new bouquet would be delivered. The following day Charlie from Char's Flower Shop called the recipient to see why she wasn't happy with her flowers. Then he started to ramble on that the shop was out of lillies. I reached out to your company advising you that I would like a refund. I was told that I could expect a refund within 1-3 business days. Since that email, I have received a couple of calls from the call center and a different florist has reached out yet again to the recipient and not me about whether she ordered flowers. Do any of you converse with each other? I have never had so much problems ordering flowers. I should have no for the price that there were going to be issues.
I ordered a bouquet that was advertised as "Florist Designed". I figured it would be Fall colors and themed with the season. It was pretty, but more like a early Summer bouquet and the flowers looked wilted and days old. I also paid for morning delivery and it was not delivered until late afternoon. Certainly not the quality I thought it would be.
Thank you, good selection and easy to work with.
Quick, easy & hopefully the basket will be delivered on time! And it was, thanks!
Always had very good experiences with this website.
It was great
You have a nice selection and your site is pretty easy. I like that I can use PayPal.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members