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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Donnie F.
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Hidden fees not shown until the end
September 25, 2014

Hidden fees not shown until the end. Makes it unlikely I will shop from this site again.

Date of experience: September 25, 2014
Marcie R.
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Website easy to navigate
September 25, 2014

Website easy to navigate.

Date of experience: September 25, 2014
justin j.
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September 25, 2014

Date of experience: September 25, 2014
zelko M.
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The flowers were heat damaged looked tired...
September 25, 2014

The flowers were heat damaged looked tired...

Date of experience: September 25, 2014
John A.
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September 25, 2014

Date of experience: September 25, 2014
sharon T.
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The flower arrangement was kind of small for the price. I selected the budget flowers of what he had in stock so I expected more.

Date of experience: September 25, 2014
Eric M.
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I sent it to the Hospital with my name as the recipient unintentionally by thankfully the delivery person must have figured out that it was for my friend whose name was on the message. He probably called the number and got the correct location. I missed seeing where you were supposed to type the name of the recipient's name instead of the purchaser. Please change the site to make it more clear when sending flowers to someone other than yourself.

Date of experience: September 25, 2014
Sandra I.
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My friend received her Get Well flowers and enjoyed them very much. They were a day late, as I had paid for them to be delivered same-day but apparently there wasn't a florist provider that was able to deliver the flowers the same day. My friend sent me a picture of the flowers she received and they did look very nice and very close to the picture in my original order. Very pretty. I was happy they turned out nicely, even if they were a day late.

Date of experience: September 25, 2014
JoAnn B.
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I think $15 for a delivery and handling charge is a little over the top.

Date of experience: September 25, 2014
Lymari C.
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September 25, 2014

Date of experience: September 25, 2014
Barbara P.
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Up to now, first class
September 25, 2014

Up to now, first class.

Date of experience: September 25, 2014
SK X.
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I feel like there was a wide gulf between what I purchased on the site (based on the pictures) and the product actually delivered. Specifically, none of the lillies were open so where there should have been dramatic splashes of yellow there were just green pods. Given that is my wife's favorite flower, this left a good bit to be desired in my opinion. I'm also disappointed they weren't delivered within the 4 hour window for which I paid extra. Next time, I'll just call a local florist. I appreciate the convenience your website offered, but I was disappointed in the overall experience. I do not feel I got my money's worth in this case.

Date of experience: September 25, 2014
Maria D.
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Great job!
September 25, 2014

Great job! My mom loved her birthday gift.

Date of experience: September 25, 2014
Sue F.
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September 25, 2014

Date of experience: September 25, 2014
marisa X.
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The quality of the flowers was good and the delivery came before 12pm as promised. I did call the constomer service line to ask what was the status of my order and was told it could not be confirmed at that time but that I would receive a call back within an hour. No one ever called me back. I confirmed the phone number as well.

Date of experience: September 25, 2014
Chris B.
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Delivery was late even though I paid extra
September 25, 2014

Delivery was late even though I paid extra.

Date of experience: September 25, 2014
Alyssa O.
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I get frustrated with the added fees at the end and wish that was clear in the beginning that there would be service charge, etc.

Date of experience: September 25, 2014
Craig G.
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September 25, 2014

Date of experience: September 25, 2014
barbara s.
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September 25, 2014

Date of experience: September 25, 2014
Brenda S.
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The ease of using the website and paying was fast and easy. When I visited my friend at the hospital where the flowers were delivered...I must admit, I was very dissatisfied with the delivery bouquet. It was the small vase version and I paid for the mid version vase and the flowers were drooping over the side of the vase. Although, my friend was thrilled to receive them; the over all presentation was poorly done and I was a little unhappy that I got charged for the mid price and actually received the small vase.

Date of experience: September 25, 2014