On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I do not appreciate seeing a $14.99 service/handling fee on the very last page of checkout. That doesn't need to be included in the bouquet price, but it needs to show up a LOT sooner (like, on the front page of the cart). Also, $14.99 is a bit excessive compared to some of your competitors.
My daughter loves Gerber a daisy's and was very happy with the ones I sent to her.
Ordering was very easy, I can't wait to hear what the flowers were like when delivered. Flowers were beautiful!
I would prefer to see total including shipping/handling prior to entering credit card information. Really appreciated waiving of handling fee after I was unable to complete order initially due to machine difficulties.
Very easy and nice!
The flowers delivered were not the same as ordered.
Really bad i paid the extra fee so my order can be delivered before noon because it was an inauguration and they had special hours and they got my gift more than 2 hours later i even had to call the person to wait for it when it supposed to be a surprise. Completely unhappy
To start with the order the price was great ($19.99)but by the time I completed my order it was twice as much ($40.00) at that price from you flowers was not a great value.
The flowers were delivered on time and are lovely. I will order from Fromyouflowers.com again and recommend them to my friends and family. Thank you!
I was contacted by your company and the gentleman told me that they did not have the exact mum that i ordered but would find something close to that plant. First i dont see why you guys advertise that plant if you cant ship that plant. Second the plant that they shipped wasnt even close to that plant. This plant didnt have any color it was a green plant. I ordered this plant for my wife that got a promotion and a bigger office and i wanted her to have a nice plant with fall colors. That did not happen and i am not happy about it after spending the money for something i didnt get!
Quick and easy - my daughter loved them
Your delivery charges are very high, so you should get it right OR provide compensation when it is not right! Delivery was posted to my email that the flowers had arrived, however that was wrong; they had not delivered at that time. Called customer service which was very good, but still my ill 80+ year old mom had been walking all around outside looking for her flowers that I told her had been delivered. She faced timed me to show them to me once they finally did arrive, and they were very pretty, but NOT the color I ordered.
Easy! Thank you!
Very smooth from the time I ordered until delivery... great experience!
Pictures do not resemble delivery flowers
My order wasn't delivered on time as they had an issue getting it out. I was contacted right away. They agreed to delivery the following day to a different address. I was given 20% off that order due to the inconvenience, and I received a $20 gift certificate toward a future purchase. Any time I asked questions, I received prompt answers. The customer service was great and I will certainly be using From You Flowers in the future.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members