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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Matthew A.
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I wish you would allow shoppers to edit the card once the order between the selection and payment stages. As it is, if a correction needs to be made, you have to start over.

Also, the arrangement that was delivered looked different than the photo and was delivered in bulb form, so I was a bit disappointed in that. However, customer service was great in addressing the concer and the floweres bloomed full within a day and they were very beautiful.:-)

Overall, another great experience!

Date of experience: December 10, 2014
Mariel N.
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December 10, 2014

Date of experience: December 10, 2014
Casey W.
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I would not use this service again because I was disappointed at the final product that I received. I know they can't totally control the local florist they use, but they need to make sure the product is equal to the price. The service is convenient but I would rather go to a florist myself to make sure I get what I expect.

Date of experience: December 10, 2014
Deborah B.
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Everything on website looked beautiful!
December 10, 2014

Everything on website looked beautiful! Happy that delivery is same day! Unfortunately I was contacted after putting in the order that there was a problem with getting something that I had ordered & that it would not be delivered the same day but would have to be the following day. Was not that big of a deal only because you guys were very respectful & courteous with me on the phone & that was greatly appreciated.

Date of experience: December 10, 2014
Dan M.
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December 10, 2014

Date of experience: December 10, 2014
Don S.
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Very Nice Easy
December 10, 2014

Very Nice Easy. Would use you again

Date of experience: December 10, 2014
Marty O.
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Flowers were different from the picture
December 10, 2014

Flowers were different from the picture

Date of experience: December 10, 2014
Marcia E.
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It was a good experience
December 10, 2014

It was a good experience. Many choices were given and I was able to take my time deciding on my purchase.

Date of experience: December 10, 2014
Lisa S.
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Though the flowers I ordered varied in color when they arrived, I was very pleased with the product. The flowers were a hit and the process was userfriendly. It made surprising my mother in Virginia nearly effortless, even though I am in New York.

Date of experience: December 10, 2014
Diane A.
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This was my first time using your service and I will be using it again. The party I sent the flowers to raved about how beautiful the flowers were so I was very pleased to find that out. So pleased in fact, I am going to order the same flowers for a very dear friend of mine. Thank you for the excellent service. Diane Hartman

Date of experience: December 10, 2014
Renita M.
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Prices can be a bit high at times but I understand when it comes to delivery, etc that can be the case. You have always pulled through for me when I am in a bind. And for that I thank you.

Date of experience: December 10, 2014
Liz P.
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Site's a bit cheesy but searching by color in free text search worked great.

Date of experience: December 10, 2014
Margarita B.
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December 10, 2014

Date of experience: December 10, 2014
Stacey U.
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The flowers that were delivered looked nothing like the website picture.

Date of experience: December 10, 2014
Sandra G.
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Well pleased!
December 10, 2014

Well pleased! With service ordering;however, since I sent these out of state, had no way to see delivered product.

Date of experience: December 10, 2014
Jessica S.
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I really like your services you provide and am always so happy with the orders. Thanks!

Date of experience: December 10, 2014
b h.
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Five stars for all of the above assuming the delivery happens as scheduled for tomorrow :) Website is very easy to navigate!
Thanks!

I paid for expediting early delivery in morning, but that didn't happen. Balloons did not arrive until afternoon...which is the reason I changed my ratings. Everything else was great!

Date of experience: December 10, 2014
Rocklyn H.
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Contacted company for delivery confirmation, received email quickly. Recipient was thrilled with the festive flowers. Delivery was fast and efficient, as promised. Very happy with the service!

Date of experience: December 10, 2014
D R.
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A perfect birthday gift of bear and balloon for our grandbaby's first birthday. Beautiful colors and put together very well. Right on time for her celebration.

Date of experience: December 10, 2014
Mary L.
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Your website is simple to use!
December 10, 2014

Your website is simple to use!

Date of experience: December 10, 2014