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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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WShane S.
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Quick & easy will use them again
December 17, 2014

Quick & easy will use them again

Date of experience: December 17, 2014
Luis r.
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December 17, 2014

Date of experience: December 17, 2014
David R.
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Web ordering was simple and efficient
December 17, 2014

Web ordering was simple and efficient. Pricing was good. I ordered the flowers for same day delivery. They did not arrive. I called customer service. The lady I spoke with was very kind and worked to find out why my order didn't get there as scheduled. She was told "delivery was attempted - but was told the recipient was not working that day". That was not the case. If fact, my daughter (the recipient) was the only person staffing the office that day and was in the office from 8:30 -5:30. No one came by. No one called regarding a flower delivery.

The flowers were for a special occasion. I was very disappointed that they didn't arrive as scheduled.

Date of experience: December 17, 2014
Alison S.
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Quick and easy, I was told the last delivery was beautiful, that's why I'm ordering again.

Date of experience: December 17, 2014
Ken M.
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December 17, 2014

Date of experience: December 17, 2014
Courtney A.
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December 17, 2014

Date of experience: December 17, 2014
Desiree C.
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I contacted customer service to get an estimative time of delivery and they told me around 3pm, So since was my husband and mother in law gift for their birthday. I live in Fl and is always sunny outside... I was counting to be home by 3pm since that was the estimated delivery and the package arrived at 12:30pm... so the box set outside with sun for almost 3 hours...

That is my only complaint... that the time should have been more exact to avoid leaving the food staing outside in the heat

Date of experience: December 17, 2014
ISMEL R.
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December 17, 2014

Date of experience: December 17, 2014
Jacque S.
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So far, its been wonderful
December 17, 2014

So far, its been wonderful. I will see tomorrow when Grandma gets her flowers.

Date of experience: December 17, 2014
Jan R.
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I ordered flowers on Sunday to be delivered that day but the shop was closed because of illness. I received a call within minutes of placing the order online to inform me of the problem. I was fine with a Monday delivery and was given an upgrade on my order, nice! The flowers delivered were beautiful but not the Christmas bouquet I had ordered. Was expecting the upgrade on the bouquet I had ordered. I would use this florist again because of the fast response to my order.

Date of experience: December 17, 2014
Don D.
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December 17, 2014

Date of experience: December 17, 2014
Natalie S.
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Process was very easy
December 17, 2014

Process was very easy

Date of experience: December 17, 2014
Kathleen H.
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Great value and style!
December 17, 2014

Great value and style!

Date of experience: December 17, 2014
Stephen A.
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Pretty sure I put down to be delivered on the 23rd
December 17, 2014

Pretty sure I put down to be delivered on the 23rd

Date of experience: December 17, 2014
William T.
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December 17, 2014

Date of experience: December 17, 2014
Lisa H.
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Thanks!
December 17, 2014

Thanks!

Date of experience: December 17, 2014
Darrick P.
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I paid an extra $4.99 to be delivered within 4hrs of purchase, but it wasn't delivered until after the 4hr window. Other than that, this is a wonderful company.

Date of experience: December 17, 2014
SAMANTHA D.
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I was so happy with this flower, and the family was very impressed, beautiful standing basket worth every penny, thank you.

Date of experience: December 17, 2014
Clint C.
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If the arrangement is nice I will use again
December 17, 2014

If the arrangement is nice I will use again. Best price I found in that area.

Date of experience: December 17, 2014
Katharine R.
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December 17, 2014

Date of experience: December 16, 2014