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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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barb b.
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January 14, 2015

Date of experience: January 14, 2015
mckaela t.
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January 14, 2015

Date of experience: January 14, 2015
Mario A.
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Great service overall, but flowers are a bit too pricey.

Date of experience: January 14, 2015
S T.
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The flowers truly made the recipient's day!
January 14, 2015

The flowers truly made the recipient's day!

Date of experience: January 14, 2015
Mary E.
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Thank you
January 14, 2015

Thank you. Great professional service.

Date of experience: January 14, 2015
Roberta H.
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January 14, 2015

Date of experience: January 14, 2015
Stephanie B.
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January 14, 2015

Date of experience: January 14, 2015
Dale C.
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The flowers were beautiful and delivered within 3 hours. She loved them along with all of her coworkers.

Date of experience: January 14, 2015
Gloria D.
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Saw a picture, which was quite different than on the website, but still fine. Better priced than calling direct to local florist.

Date of experience: January 14, 2015
Amanda R.
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I didn't realize it was going to cost over50.00 to place an order for same day delivery,I ordered the flowers before 11 a.m. And they were not delivered till 7:30 p.m. That's not expedited service BS I do not think that I should be charged full price for such horrible service I received this was for my daughters birthday so much for being a surprise not a very happy person with your service

Date of experience: January 14, 2015
Brendan U.
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Thank you very much!
January 14, 2015

Thank you very much! My girlfriend was very happy and you guys made her day!

Date of experience: January 14, 2015
LINDA B.
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So far so good
January 14, 2015

So far so good. Hope flowers are as beautiful as picture. I was a little leary about ordering flowers on line from a company I had never heard about but you will be my choice for my next flowers! Completely satisfied!

Date of experience: January 14, 2015
Carole A.
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January 14, 2015

Date of experience: January 14, 2015
Lori Z.
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January 14, 2015

Date of experience: January 14, 2015
Sharon W.
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There were some delivery problems. They finally delivered the fruit basket to the funeral home instead of the home address they were supposed to deliver it to. The funeral home director told us that many of the funeral homes in the area have had problems with the florist who did the actual delivery. Maybe you should consider changing your supplier for that area. Otherwise, the final product was very nice and the customer service representative I dealt with was very helpful. I would consider using fromyouflowers.com again.

Date of experience: January 14, 2015
rtlk W.
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The recipient seemed satisfied with the Happy Birthday tower of treats when received. Delivery was timely and the price acceptable, however, shipping costs added an additional $25 over the cost. The quality was great but way too expensive to consider future purchases.

Date of experience: January 14, 2015
Jackie T.
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Thank you for your reply to my initial customer service complaint. I understand why the service fee was not presented until checkout. I'm not used to ordering flowers online. Now I get it. Thank you! The flowers really were beautiful and they made the recipient VERY happy. That's all the matters at the end of the day.

Date of experience: January 14, 2015
Carrie A.
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It was easy
January 14, 2015

It was easy. Great selection! Quality items at a lower cost compared to other sites.

Date of experience: January 14, 2015
julie r.
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January 14, 2015

Date of experience: January 14, 2015
Toni A.
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Like having the discount!
January 14, 2015

Like having the discount! Timely, professional, and would use again

Date of experience: January 14, 2015