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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mona M.
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January 25, 2015

Date of experience: January 24, 2015
Betina V.
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Made simple
January 25, 2015

Made simple

Date of experience: January 24, 2015
Zaid K.
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Searching options, customer services, check out are great. Overall the product was delivered as described, just little bit disappointed with the small balloons which last for 12 hours only.

In short, shopping experience was great & will recommend this to my friends and will shop again for my future occasions :)

Date of experience: January 24, 2015
James A.
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Great experience, great customer service...
January 25, 2015

Great experience, great customer service...ONLY online floral company I will use.

I scheduled the order to be delivered on 2/12. Unfortunately, the flowers were delivered the same day I ordered them. Good to know you are prompt. Contacting customer service regarding the error proved to be worth it as you resolved the issue.

Date of experience: January 24, 2015
Natasha B.
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January 25, 2015

Date of experience: January 24, 2015
Larry P.
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Made my lady's day, flowers perfect in every way
January 25, 2015

Made my lady's day, flowers perfect in every way. Flowers that lasted quite a while, and so did my baby's smile.

Date of experience: January 24, 2015
erie n.
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In the last three weeks I have lost 3 family members and you have done us proud..

Date of experience: January 24, 2015
Autumn K.
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Very easy to order beautiful arrangements at prices I can afford

Date of experience: January 24, 2015
Caroline W.
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I was not informed of the exact delivery times (9-6 pm) when I opted out of the guaranteed morning delivery. I was also not informed of the shipping charges before the end of the order process. Other than that, it was a good experience.

Date of experience: January 24, 2015
Deana O.
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Easy to navigate website
January 25, 2015

Easy to navigate website. Great customer service.

Date of experience: January 24, 2015
James Z.
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January 25, 2015

Date of experience: January 24, 2015
audrey G.
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The flowers I ordered did not look like the flowers, that were delivered, they did not have very much blue in them, and I was called about the yellow roses from whom every made them, they didn't have yellow so they died them, the flower arrangement was not very full. I was not happy about the cost for the look of the flowers.

Date of experience: January 24, 2015
Umesh V.
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January 25, 2015

Date of experience: January 24, 2015
MaryJane C.
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Free shipping nice
January 25, 2015

Free shipping nice

Date of experience: January 24, 2015
Kathryn m.
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January 25, 2015

Date of experience: January 24, 2015
Jean M.
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January 25, 2015

Date of experience: January 24, 2015
Becca F.
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Quick, easy and far better priced than the competition! Love that there are no hidden fees or extra charges. It's simple, honest and I'll be back to order again.

Date of experience: January 24, 2015
D B.
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Love your site but had to search to for a long time to find if there was a better discount and wound up with free shipping. Once you choose to get free shipping the cost of the flowers goes back to Regular Price which I was a little disappointed but, it worked out that you saved more on the shipping then the original discount that draws you to the site.

Date of experience: January 24, 2015
Joyce K.
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Why when ordering multiple items to be delivered to the same address must you charge a 15 dollar delivery fee for each individual item? That seems excessive.

Date of experience: January 24, 2015
Paula G.
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January 25, 2015

Date of experience: January 24, 2015