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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Sunday was my cousin's birthday so I ordered flowers on Saturday for delivery on Sunday to her. I was contacted late on Saturday by fromyouflowers.com to tell me that they could not deliver the flowers on Sunday because they couldn't find any florists to deliver them. They were supposed to upgrade the offer which I'm not sure if that happened or not. They were also supposed to contact my cousin to explain the delay which I don't know if that happened, and they were to include a card explaining the delay and again I don't know if they did that. I asked for the flowers to be delivered Monday morning since they were already delayed but they told me they could not confirm that would happen. They offer a paid option to upgrade to morning delivery so they definitely could have made that happen, just chose not to. I was very disappointed in the delay, especially because the flowers weren't even delivered until late afternoon. So they're already a day late but then didnt' even put a rush on them for early delivery. This is not how they should have handled this issue.
My shopping experience went very well. The site was easy to navigate.
I had never ordered from you before now. The plant that was sent to my mom for her birthday was big and beautiful! Was more than what I expected and will definitely order from you again! Thank you!
Perfect, in a hurry and this was simple no confusion. Just the way I like it. Convenient, Thanks
Website is easy to navigate through. The flowers were beautiful and fresh looking, they did not look like they had been sitting at the florists shop for a week. I will be ordering flowers from your website again!
I feel like I was not able to back out if I wanted to
Everything was fine except that the flowers were delivered at the very end of the day! They should have been there before noon. Very disappointing.
I recently ordered a bouquet of flowers for my mother-in-law (for her birthday) who lives in another state. The flowers were not delivered on the date, but a very polite young man from the customer care department did call me to notify me of this fact and say that they would rectify the situation by including a note of apology from the company, add more flowers to upgrade the bouquet, and forego the shipping charges. I don't know if all that was done ( Mom didn't mention anything about it, and I haven't checked my bank statement yet), but the bouquet was delivered the next day. Mom was thrilled with the beautiful flowers, and I was impressed that the company had the courtesy to call and offer to make amends for the delay.
It's been a pleasure doing business with you. Thank You.You are great A+++++++++++
Simply amazing.
My first comments disappeared before I could submit them. So, I will do it again.
I ordered the "Sugar & Sweet" bouquet for a friend in the hospital. I purchased it based on the picture & the description: Item Description:
Send pink roses today to someone who is all Sugar and Sweet! This bright bouquet celebrates everything pink, with beautiful pink roses paired with white alstroemeria.
When I spoke with the recipient, she told me she received some pink roses and white carnations (cheap & ugly). Had I known my order would not fit the description-I never would have ordered them. Additionally, when checking out I agreed to pay a delivery price without any others listed. At the end, the total jumped and there was an additional charge. The only good thing I have to say was that it was delivered on time. NEXT TIME I NEED A FLORAL DELIVERY...IT WON'T BE FROM THIS DECEITFUL PLACE! I plan to add to the other 533 public complaints on "From You Flowers."
The flowers were NOT delivered in a Mason Jar like I wanted!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members