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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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geneva m.
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February 5, 2015

Date of experience: February 5, 2015
Amelia M.
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Easy, quick website to use
February 5, 2015

Easy, quick website to use. Delivery time was fine. Flowers were not as pictured that were delivered. Flowers that were in the description were not even in the bouquet. Disappointed.

Date of experience: February 5, 2015
Karla F.
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The plant was way smaller then I expected
February 5, 2015

The plant was way smaller then I expected. Definitely not worth the price. I was very embarrassed when I got to the memorial service and saw it.

Date of experience: February 5, 2015
shelly S.
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Awesome.saved me bec I forgot my Uncle's Bday and my order will deliver by noon tomorrow and it is almost 7pm pst now.
UPDATE: 2 order placed the first 1 was late.the second one was delivered a week early and I ordered five balloons and only got one balloon. You did refund me my 4 balloons and early delivery but overall I did not like my experience. And since you got both orders in correct I will not be ordering again from you.

Date of experience: February 4, 2015
Leiah K.
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Unexpected value (prices) for beautiful arrangements

Date of experience: February 4, 2015
Penni H.
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February 5, 2015

Date of experience: February 4, 2015
Darla F.
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February 5, 2015

Date of experience: February 4, 2015
Kent B.
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February 4, 2015

Date of experience: February 4, 2015
Debra H.
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Really good except I wanted to change the soda.I also had to call to get and find out where it had been delivered.

Date of experience: February 4, 2015
cambria m.
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Hello
February 4, 2015

Hello,
I'm very happy with the delivery time. Although I did not see any lilies in the bouquets which was one of the main reasons I chose them. I was just a little disappointed with the over all look since I believe I chose the selection to have it as close to the web pick as possible. That all being said my sister thought they were really pretty.

Date of experience: February 4, 2015
Tasha F.
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Fast and easy
February 4, 2015

Fast and easy. Reasonable prices.

Date of experience: February 4, 2015
janine J.
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Confusing at check out & I paid for flowers to...
February 4, 2015

Confusing at check out & I paid for flowers to arrive on my moms birthday not a day later- very disappointed...very

Date of experience: February 4, 2015
Adrianna C.
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February 4, 2015

Date of experience: February 4, 2015
Miyoko M.
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To whom it may concern
February 4, 2015

To whom it may concern,

I received this survey and my credit card was charged, however I never received a confirmation that my order was processed or to confirm that it was delivered. I still am unsure whether my flowers were delivered to the person and I am embarrassed to ask them whether they arrived. Is there any way to confirm that they were delivered without any issues? Thank you!

Date of experience: February 4, 2015
Barry C.
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February 4, 2015

Date of experience: February 4, 2015
Janie D.
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Loved the many choices
February 4, 2015

Loved the many choices. Hope my order meets my expectations. Update after my order was delivered. The flowers were beautiful. I was very disappointed, though in the vase they came in. The reason I ordered the flowers that I did was because of the vase as my friend had just lost a loved one. I have to say in all fairness that the flower shop did call me before they delivered the flowers to notify me they did not have the vase and would have to use another one. Since my order was already paid for and it didn't want to take the time to do it all over again, I just had the flowers delivered in a different vase. Would have been helpful to know ahead of time if the vase might not be available and show a picture of what might be substituted instead, I would have looked around on the site a little more to find something different. Overall I would recommed fromyouflowers.com and will probably use them again in the future because the flowers were so beautiful. Janie

Date of experience: February 4, 2015
Nancy W.
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Thank you so much for honoring your word
February 4, 2015

Thank you so much for honoring your word. The flowers were received on time at the Funeral Home on the day you said they would be and they were beautiful. Thank you. We'd tried another florist before contacting you and your service proved to be the better of several. Thanks!

Date of experience: February 4, 2015
Jean H.
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I sm pleased with the quick service and the flowers were lovely!

Date of experience: February 4, 2015
James t.
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It was quick and easy to order and the delivery was the same day. Well done.

Date of experience: February 4, 2015
Bill T.
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Quick and easy
February 4, 2015

Quick and easy. Sold as same day delivery, on 2/1/15, arrived on 2/3/15 TWO dayes late

Date of experience: February 4, 2015