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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Rhonda X.
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March 9, 2015

Date of experience: March 8, 2015
Allyson G.
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Did not realize so much for service and handling..

Date of experience: March 8, 2015
Tirrell D.
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March 9, 2015

Date of experience: March 8, 2015
Amanda R.
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The product received was nothing like the advertised product I paid for

Date of experience: March 8, 2015
Reginald W.
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The service was just as I hoped, I will be placing another order real soon. Thank you.

PS just don't put my name out there.

Date of experience: March 8, 2015
Jane L.
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My granddaughter was elated with the deluxe floral delivery. And the birthday balloon. I appreciate the quality of your service and your followup.

Date of experience: March 8, 2015
Walter E.
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Thank you for your service
March 9, 2015

Thank you for your service.

Date of experience: March 8, 2015
Amy E.
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I wanted to edit the message, and it wouldn't let me. It made me reenter all information, ie. Recipient and my own billing info (it was erased in my attempt to edit the message, which still didn't work).

I ordered same day delivery, but was told afterwards they were not able to get a floral shop to deliver on time once I notified them that my recipient didn't receive his flowers. Customer service was very polite and prompt, apologized for the occurrence (even offered to call or write a letter of apology to the recipient), and refunded me the extra $2.99 that I paid for the same day delivery.

The flowers turned out beautiful - Exactly what I asked for plus extra flowers since they arrived a day later.

I definitely recommend this site for flower orders and delivery.

Date of experience: March 8, 2015
Rita R.
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My order online went smoothly and the flowers were delivered on time as ordered.

When I asked my recipient what the arrangement was like, she said pink carnations, daisies, and two roses, when indeed my order included ALL roses and daisies with a polka dot ribbon around the cube vase.

I was very disappointed that she did not receive roses and daisies for her special achievement, and most of all I feel like I was taken advantage of by the use carnations in the arrangement, which I know costs less. I paid for ROSES and daisies. All four of my children worked in a floral shop and I am aware of pricing and skimping!

If this is your practice please inform customers that their order won't be as seen online. And add that you are allowed to do as you wish with our money.

Thank you!
Rita Remlinger

Date of experience: March 8, 2015
terri a.
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March 9, 2015

Date of experience: March 8, 2015
Catherine K.
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It was easy to navigate the site
March 9, 2015

It was easy to navigate the site. I wish the picture of the flowers I chose was more explicit. I have never ordered from you before so I reserve my judgement until after the flowers are delivered. The price was very reasonable. I hope they will be nice!

My friend received the flowers on time and loved them. She said the colors were beautiful. I will order from this website again. Thank you!

Date of experience: March 8, 2015
nikki c.
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March 9, 2015

Date of experience: March 8, 2015
Alan X.
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March 9, 2015

Date of experience: March 8, 2015
H R.
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March 8, 2015

Date of experience: March 8, 2015
Cheryl T.
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March 8, 2015

Date of experience: March 8, 2015
Willie H.
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March 8, 2015

Date of experience: March 8, 2015
Travis H.
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March 8, 2015

Date of experience: March 8, 2015
Scott A.
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Fast, easy and affordable
March 8, 2015

Fast, easy and affordable. Thank you so much.

Date of experience: March 8, 2015
cecelia s.
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So far so good, let's see if you can get the flowers to the hospital in the next 4 hours.

Date of experience: March 8, 2015
Amy S.
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March 8, 2015

Date of experience: March 8, 2015