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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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mark g.
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March 27, 2015

Date of experience: March 26, 2015
Hoang T.
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Thank you for Same Day delivery
March 26, 2015

Thank you for Same Day delivery. Correction, my order comes tne next day. My fault, I ordered after 5:00 pm but nobody tell my it was too late for same day delivery.

Date of experience: March 26, 2015
Nicholas A.
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When I started this order I was very happy and gave 5 star approval for ease of online order use. Well...sadly that all changed when it came to delivery. I paid for same day delivery and the plant- although reported by the florist to have arrived on time, was NOT delivered. I contacted customer service and was impressed by quickness of response and was then promised that delivery was to be made by 3pm today. Well...no delivery by 3pm. Our business, which was where the delivery was to be made, closes at 4:30pm (which I told to customer service) and the person for whom this purchase was to be given to, was not here when the delivery finally happened closer to 5pm. I called customer service again at 4:15pm and the rep supposedly got a hold of the florist who said they were on their way and would be there within 10 minutes. Nope- didn't happen. The rep from We Care was trying to be helpful, managed to say, "I feel kinda bad." This arrangement was for a young lady who recently lost her grandfather- so this plant was to help comfort her. I am still very upset at the time and effort I had to put into this order for the plant to finally be delivered- and in such a sorry, saggy state.

Date of experience: March 26, 2015
Carl K.
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Don't Like how the Message Box erases when correcting an error

Date of experience: March 26, 2015
Antonijo J.
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March 26, 2015

Date of experience: March 26, 2015
Jordan K.
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Service and handling never mentioned while shopping, only in checking. Prices therefore misleading. What is this, an infomercial?!

Date of experience: March 26, 2015
sterling N.
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Cool
March 26, 2015

Cool

Date of experience: March 26, 2015
Mandy A.
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Delivered on the wrong day :(
March 26, 2015

Delivered on the wrong day :( . Day BEFORE my moms birthday

Date of experience: March 26, 2015
Mary m.
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Did this prior to deliver, will let u know
March 26, 2015

Did this prior to deliver, will let u know.
Post delivery the flowers were great!

Date of experience: March 26, 2015
sandy t.
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Love the ease..
March 26, 2015

Love the ease.praying to have a better experience with timeliness of getting these to her and quality of the florist.

Date of experience: March 26, 2015
Nick I.
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Every flower in the bouquet was wilted
March 26, 2015

Every flower in the bouquet was wilted. Delivery time was great, but who cares if the flowers look terrible.

Date of experience: March 26, 2015
Lee Z.
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Very Easy to do
March 26, 2015

Very Easy to do. Nice selections

Date of experience: March 26, 2015
Felipe Z.
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Nice flowers and fare price
March 26, 2015

Nice flowers and fare price.

Date of experience: March 26, 2015
Dianne H.
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Great experience
March 26, 2015

Great experience. The flowers were delivered in a very timely manner and my sister said they were beautiful. I will definitely use this site again.

Date of experience: March 26, 2015
a g.
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Nice not to have extra unexpected and hard to find added fees at checkout like other sites. Wish there were more variety in the product.

I ordered this bouquet partly for the simple, contemporary vase shown. The vase delivered was a hokey old-fashioned style with a wheat grain design imprinted on it- kind of a bummer.

Date of experience: March 26, 2015
Mary E.
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The flowers were gorgeous and coordinated with a stunning colored glass matching vase! Only problem was when I was filling out the Pay Pal page it asked for delivery address which I entered. Then when it went to the From You Flowers page to verify the billing address it had auto populated with my recipient's delivery address instead of my address. Was able to change billing address and straighten every thing out.

Date of experience: March 26, 2015
FRAN D.
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FAST, EASY ORDERING
March 26, 2015

FAST, EASY ORDERING

Date of experience: March 26, 2015
Charlie E.
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The only thing I don't like is the14.99 service fee that doesn't show up till the end... And when I revived the flowers the arrangement was way smaller than I expected. Not $60 worth of flowers if you ask me. Won't happen again

Date of experience: March 26, 2015
Anthony O.
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This was fun doing this for my wife for our anniversary

Date of experience: March 26, 2015
Laurie F.
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March 26, 2015

Date of experience: March 26, 2015