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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Rita P.
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March 29, 2015

Date of experience: March 29, 2015
Love M.
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March 29, 2015

Date of experience: March 29, 2015
John O.
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Nice to have same day delivery
March 29, 2015

Nice to have same day delivery. Costs add up when you make the pictures the deluxe versions instead of the standard.

Date of experience: March 29, 2015
Jayla M.
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Easy to understand and quick!
March 29, 2015

Easy to understand and quick!

Date of experience: March 29, 2015
CHRIS M.
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The service was great but the results were very bad! The flowers looked nothing like the picture on the website and they did nothing to correct the matter when I called
I will use 1 800 flowers in the future

Date of experience: March 29, 2015
Jason c.
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Great arrangement quality of flowers excellent
March 29, 2015

Great arrangement quality of flowers excellent. 2 days and they have not wilted like I have seen with other online flower companies.

Date of experience: March 29, 2015
Rose H.
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For your sympathy flowers you showed all white
March 29, 2015

For your sympathy flowers you showed all white. Not a white flower in the arrangement. It was a little bright and perky for the occasion

Date of experience: March 29, 2015
Terence C.
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Painless for the most part
March 29, 2015

Painless for the most part. Visually, if you could somehow show us the difference between normal, deluxe and premium, that'd be helpful...

Once I received the product, admittedly, it was a lot smaller and a lot less of an arrangement than I expected. Especially after paying $73 for the purchase. I also ordered 3 assorted colors balloons along with a birthday balloon for a total of 4. I received 3 total, birthday balloon included, and they were poorly blown up.

I just kind of figured this is where my $73 would have been better taken care of.

My $.02

Date of experience: March 29, 2015
Daleen C.
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The original product was less than satisfactory. I called customer service they handled the problem and the "replacement" flowers were wonderful.

Date of experience: March 29, 2015
tori S.
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I was not happy and requested a refund
March 29, 2015

I was not happy and requested a refund. I paid a lot of money for my order that was supposed to be delivered the same day and it never arrived. I wanted to do something nice for my son's teacher and nothing came. So I'm never going to order from here ever again

Date of experience: March 29, 2015
JA F.
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Typically receive excellent service!
March 29, 2015

Typically receive excellent service! Out of our many orders with this company, we've only experienced one issue with an expedited delivery, but the capable customer service agents were well able to provide compensation. Thanks!

Date of experience: March 29, 2015
Heather L.
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March 29, 2015

Date of experience: March 29, 2015
Susan F.
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Great,!
March 29, 2015

Great,! The flowers did come the same day. Thank you very much.

Date of experience: March 28, 2015
marie C.
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March 29, 2015

Date of experience: March 28, 2015
Deborah P.
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Everything was easy& smooth
March 29, 2015

Everything was easy& smooth

Date of experience: March 28, 2015
Catherine B.
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Very poor quality!
March 29, 2015

Very poor quality! Flowers were purchased for a very special occasion and were discarded by receiver after 4 days. Called company to complain...no resolution!

Date of experience: March 28, 2015
Barbara B.
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March 29, 2015

Date of experience: March 28, 2015
Mary Y.
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Great experience!
March 29, 2015

Great experience!
Thank you and I will be a repeat customer.

Date of experience: March 28, 2015
Liz H.
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Was specifically looking for Spiderman balloons but didn't find them on your site. Would recommend character balloons for kids be include in your product line.

Date of experience: March 28, 2015
charlene m.
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March 29, 2015

Date of experience: March 28, 2015